Why are my extensions not showing up in the admin panel of the sporty theme I purchased last week? Please help!
8 answers
Hi Balios,
I need a closer look to detect the root of the issue. Please provide me the url, admin , screenshots and FTP credentials of your site.
Best regards,
Kan
Hi,
Hi ballos,
I have checked your site at balioscycling.com and see that:
Why are my extensions not showing up in the admin panel of the sporty theme I purchased last week? Please help!
That because you haven’t yet install needed extension was included in sporty themes. (http://prntscr.com/8jgtcl)
To solve the issue as you said, you have to install needed extensions was included in Sporty theme.
You can see this: http://prntscr.com/8jgsba
Let’s do it and contact me if you need further assistance!
Regards,
Mall.
Hi ballos,
I installed al the extensions in the “locale folder” as your screenshot showed and no luck.
But i don’t see it in the folders structure of your site as the screenshot i was sent to you: http://prntscr.com/8jgtcl
You can find more the guide of sporty theme at http://www.ubertheme.com/docs/sporty/
Have a look a gain!
Regards,
Mall.
OK, Well I just double checked, uploaded them again and nothing. they are in the folder. they are under app/code/local check again. You seem to not be much of help to me at all. I need this straight and working tonight or I want a refund as this theme is not working for me. You have my credentials, why dont you place them in your self? I am doing xactly what your screen shot says. no luck. Le tme know ASAP its been way to long to keep trying and I need this working.
Hi balios,
I have re-check your site and see that you have installed required extensions for sporty theme as i suggested at first reply.
=> http://prntscr.com/8k710l
But, you have wrong install for each extension. I don’t see the need files in app/etc/modules/ folders
you can see more: http://prntscr.com/8k71kp
Please re-check and make full upload folders and files needed for each extension you have downloaded.
After install needed modules successfully, the folders app/etc/modules/ should be http://prntscr.com/8k73lf
I have installed all needed extensions for sporty theme for you. You can see this at: http://prntscr.com/8k7aoq
The issue as you said was solved.
Have a look and let me know if you need further help.
Regards,
Mall.
