Hi guys,
Theme is ready, working with products, tested it on mobile and tablet and the menu does not work on there at all.
Any advise?
7 answers
@A J,
I am sorry for not getting your points. It would be awesome if you can possibly include URL of your site and a screenshot with detailed explanation. I am happy to help you out.
Best Regard,
Ziven.
Hi,
The website URL is http://www.teamsportskits.com
Basically when you visit the website on either mobile or tablet and click on the 3 stripes it should collapse the menu to see other categories. But in this case , it doesn’t do anything.
Screenshot -- http://prntscr.com/8ps6wz
Regards,
Ankit
Hi AJ,
Please PM me your site’s url, admin and ftp credentials, I’ll detect the root of issue for troubleshooting.
Best Regards,
Ziven.
Hi Ankit,
Sorry about the delay message. Please send me again. Because the we are offline the weekend.
Best Regards,
Ziven.
Hi,
The login details are still the same as mentioned above and I have unlocked FTP for further 24 hours now.
Regards,
Ankit
Hi Ankit,
I have tried check and see you site has been upgraded to the Magento 1.9.2. It does not like from us. When you upgrade to Magento 1.9.2 has been some the issue. I see your site has been an error the JS. Sorry about this issue. We can’t support you.
You can buy the services from us and we will help you resolved this issue. Also, the Swatch Product like I sees now.
Best Regrard,
Ziven.
