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Magento 2 Data Migration FAQs (Part III)

In 2018, there has been an increase in the number of e-commerce stores that carry out Magento migration. We believe this number would continue to rise in 2019 due to upcoming Magento 1’s end of support. It’s no longer the question of ‘Should you migrate your Magento 1.x to Magento?’. It’s more about how you should do it and which migration tool you should use.

This Magento data migration FAQs Part III takes you through the frequently asked questions specific to our UB Data Migration Pro extension which were not covered in our Magento data migration FAQ Part 1 and Part 2.

This FAQs is aimed at helping you identify which is causing the errors that you might see at some point and the appropriate resolution.

Magento Data Migration FAQs

Q1. Today we are taking a look on rules migration, we cannot edit any migrated rule. It shows this error: Unable to unserialize value. It works properly with new rules, not the migrated one.
This circumstance occurred with a user who attempted to use our old UB Data Migration Pro v3.1.4 with the latest Magento 2.3.0 (Disclaimer: Upgrading to UB Data Migration Pro v3.1.7 is needed for compatibility with Magento 2.3.0).

After completing the first migration, the migrated sales rules were stored in serialized strings in accordance with Magento 2.2.x. Then the user upgraded his migrated instance to the latest Magento 2.3.0. However, due to the incomplete upgrade, those migrated sales rules were not converted to the new JSON format required by Magento 2.3.0. This was the reason of getting the error message above ‘Unable to unseriazlie value’.

Resolving the problem:
Upgrade to the latest UB Data Migration Pro v3.1.7 for compatibility with Magento 2.3.0, then run the delta migration with the CLI mode —update in Step 8 – Migration Settings > Others.

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