500 internal server error when opening ub tool

Hi Support
We have purchased ub datamigration pro version.
I installed that in server but when I try to access that in admin we are getting following error.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log
Please help to fix this issue.
Let me know if you need ftp details.

1 answer

Profile photo of Mall Staff 184060.00 $tone November 25, 2016

Hi nerdster
Yeah, it seems you got issues with folders/files permission settings in your working now.
Let’s provide me the admin and ssh credentials of your Magento 2. I will check further and help you get out.


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