After data migration, categories name are empty.

Hello 
Step #4 migration completed successfully and all migration completed successfully.
But categories name are empty in the backend.
Please help with this issue.
Thank you. 

5 answers

Profile photo of Mall Staff 153110.00 $tone October 6, 2020
Public

Hi there,

But categories name are empty in the backend.

It seems that your M1 database has a special case or you haven’t migrated the data in step #3 (migrate attributes) successfully yet.

Please provide me information about your instance:

  • URL and admin credentials of your M2 instance
  • SSH credentials of your M2 instance
  • Let me know the path to your M2 folder
  • And phpMyadmin URL which allows me to view your M1 and M2 databases

I will help to check further and get back to you then.
 
PS. Please make sure you mark the reply private or simply switch the ticket to the private mode. Then only you and our technical team can access it. 

Regards,
Mall.
 
 

#1
Profile photo of ubdev Staff 71680.00 $tone October 6, 2020
Public

Hi there,
We’ve checked further and saw the current status like mentioned in our previous reply #3: 

We checked by random some migrated categories in your backend, however, we did not see the issue that you mentioned. Please check again at your end.
 
Here are some of the screenshots captured at my end for your information:
https://prnt.sc/uttpcb
https://prnt.sc/uttpm7
https://prnt.sc/uttpsu

So, please check that once again at your end.
Regards,
Ubertheme team

#5

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