after migration existing customer cant login

Hi
We migrated the customer and everything went well until we found that login didn’t work. We tried resetting the password in admin to be sure but still not working. Login form simply says “Invalid login or password.”
we tired php -f bin/magento customer:hash:upgrade
that didn’t solve us any ideas why the login says invalid even we try it with 100% correct email/password ?
 

3 answers

Profile photo of Mall Staff 184060.00 $tone January 12, 2017
Public

Hi thisisadam
Do you use any third-party related Customer functions in your site?
I need a closer look to detect the root of issue as you said. Let’s provide me the admin and SSH credentials of your Magento2.
An kindly tell me know one Customer credentials to testing in your Magento1 vs Magento2 sites.
Regards,
Mall.

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