Downloaded my first Magneto template yesterday. Uploaded it to the domain http://www.cellar2door.com and started editing it.
All looking good. went to bed got up this morning and this is what I see:
There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 894289756404
Cannot log in at admin cannot do anything!
Any suggestions?
6 answers
Hi James,
Try opening the index.php file in the root folder of your current site, at approx line 77 you will see this line:
PHP Code:
#ini_set('display_errors', 1);
you can uncomment it and refresh your site again, it will show you the error message in details:
PHP Code:
ini_set('display_errors', 1);
I have replaced the existing code with ini_set(‘display_errors’, 1); and refreshed and gone back to the site and still get the error message and when i click on the error number nothing happens.
I found another way to see the errors. and get this:
Notice: Undefined index: productgriddeslenght in /home1/cellart1/public_html/app/design/frontend/base/default/template/joomlart/jmbasetheme/jmbasethemehead.html on line 38
#0 /home1/cellart1/public_html/app/design/frontend/base/default/template/joomlart/jmbasetheme/jmbasethemehead.html(38): mageCoreErrorHandler(8, ‘Undefined index…’, ‘/home1/cellart1…’, 38, Array)
#1 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(241): include(‘/home1/cellart1…’)
#2 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView(‘frontend/base/d…’)
#3 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#4 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#5 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#6 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(577): Mage_Core_Block_Abstract->_getChildHtml(‘head.child3’, true)
#7 /home1/cellart1/public_html/app/design/frontend/default/jm_travelgear/template/page/html/head.phtml(31): Mage_Core_Block_Abstract->getChildHtml()
#8 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(241): include(‘/home1/cellart1…’)
#9 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView(‘frontend/defaul…’)
#10 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#11 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#12 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#13 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml(‘head’, true)
#14 /home1/cellart1/public_html/app/design/frontend/default/jm_travelgear/template/page/1column.phtml(32): Mage_Core_Block_Abstract->getChildHtml(‘head’)
#15 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(241): include(‘/home1/cellart1…’)
#16 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView(‘frontend/defaul…’)
#17 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#18 /home1/cellart1/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#19 /home1/cellart1/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#20 /home1/cellart1/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#21 /home1/cellart1/public_html/app/code/core/Mage/Cms/Helper/Page.php(137): Mage_Core_Controller_Varien_Action->renderLayout()
#22 /home1/cellart1/public_html/app/code/core/Mage/Cms/Helper/Page.php(52): Mage_Cms_Helper_Page->_renderPage(Object(Mage_Cms_IndexController), ‘home’)
#23 /home1/cellart1/public_html/app/code/core/Mage/Cms/controllers/IndexController.php(45): Mage_Cms_Helper_Page->renderPage(Object(Mage_Cms_IndexController), ‘home’)
#24 /home1/cellart1/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Cms_IndexController->indexAction()
#25 /home1/cellart1/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch(‘index’)
#26 /home1/cellart1/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http) )
#27 /home1/cellart1/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#28 /home1/cellart1/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#29 /home1/cellart1/public_html/index.php(87): Mage::run(”, ‘store’)
#30 {main}
But what does this all mean as I did nothing to the site overnight?
Could you PM me admin and ftp credentials of your site? I will try to detect the root of issue here.
Also take a BACKUP of your site first.
thanks have sent you PM
Hi Saguaros the fix I have mentioned in the ticket has only fixed the front page and the admin section. Everything else is still stuffed with lots of error messages. Have you any ideas? I can reinstall it all again (which takes several hours on my ftp) but am concerned that the errors will come back as the changes I actually made to the site were fairly superficial including uploading images and changing currency format.
I really need some advice on what we can do thanks.
This question is now closed