Can't create multiple store saying error app/Mage.php was not found

Anonymous asked May 21, 2014

Hi there,
I am currently using jm trex theme for my site and trying to implement the multiple store feature in jm trex through admin panel. I have seen the steps to create the multiple store in various site as well as in magento community disscussion forums.

Step1. Creating a Root category.
Step2. Managing stores.
Step3. And then System>Configuration>Web defining the Base URL and other store urls
Step4. Creating a folder with the store name and copying the index.php and .htaccess file in it.
Step5. Editing the index.php

Following the steps of Adding Another Store in Magento from the url…agento-stores/ and…ws-in-magento/ and also from magento commerce site discussion threads.

After going through all these steps when I enter the Store url it says an error app/Mage.php was not found.

While looking to error problem when I see the include>config.php file every line of the php was commented. None of the line were active. So I thought of removing # from the last two line. After that I got a lot error. Then again I make those line as it were previously.

To find out that whether it was magento problem or joomlart theme problem, I have install the basic magento setup of magento and done all the steps as were said in the url and their was no problem in creating the store.

I have seen various discussion forums regarding this issue but I can not resolve the error occurring.

1 answer

Profile photo of Seoki Lee 1510.00 $tone May 22, 2014

Please PM me your admin url, I need to have a closer check.

And please clarify whether you wish to create multiple store views or multiple websites?


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