can't create&login an account

new quickstart installation JM Crafts
frontend can’t create an account
the page not responding

can’t login also, screen just redirects to itself.

21 answers

Profile photo of nickydg 0.00 $tone December 16, 2013
Public

Hi Gemuse,

I can’t reproduce this issue in my end. Did you try to switch to default theme of Magento to see whether login/registration function work or not

If it works, then there must be problem with our theme, you can PM me login info of your site and page where problem can be seen, I will check for you.

Regards,
NamDg

#1
Profile photo of MIU XIYAN 0.00 $tone December 18, 2013
Public

Hi Gemuse,

I can’t reproduce this issue in my end. Did you try to switch to default theme of Magento to see whether login/registration function work or not

If it works, then there must be problem with our theme, you can PM me login info of your site and page where problem can be seen, I will check for you.

Regards,
NamDg

just did full re-install the newest JM Crafts quickstart installation
still can’t create an account
please check it

#3
Profile photo of nickydg 0.00 $tone December 18, 2013
Public

Hi Gemuse,

We just released a new version of JM_Crafts to fix this bug on Monday. I just download and install new version of JM Crafts but we can’t reproduce this issue.

So please download newest version here:
http://www.joomlart.com/forums/downl…?do=cat&id=495
and reinstall JM_Craft. If you still get this issue, then PM me url, admin and FTP of your site so i can check it.

Regards,
NamDg

#4
Profile photo of MIU XIYAN 0.00 $tone December 18, 2013
Public

Hi NamDg

I just did the re-install the newest JM Crafts quickstart
but it’s still CAN NOT create account, page shows keep working, but no response no redirection.
I’ve tried the different browser(IE chrome firefox) Evan different computer,but issue still.
please check it for me, admin and FTP already PM you.
Thanks again.
url:
http://gemuse.cn/customer/account/create/

#5
Profile photo of Sherlock 0.00 $tone December 20, 2013
Public

Hi NamDg

I just did the re-install the newest JM Crafts quickstart
but it’s still CAN NOT create account, page shows keep working, but no response no redirection.
I’ve tried the different browser(IE chrome firefox) Evan different computer,but issue still.
please check it for me, admin and FTP already PM you.
Thanks again.
url:
http://gemuse.cn/customer/account/create/

hi gemuse,

That’s strange, you can pm me your url, admin account, FTP info for further checking.

#7
Profile photo of MIU XIYAN 0.00 $tone December 27, 2013
Public

hi gemuse,

this seem to be a hard issue does it happen recently or long time before ? I would need more time to check and detect what was wrong.

since I did the first install JM_crafts quickinstall has always been a problem at this issue.
[cry]

#11
Profile photo of MIU XIYAN 0.00 $tone December 28, 2013
Public

hi gemuse,

this seem to be a hard issue does it happen recently or long time before ? I would need more time to check and detect what was wrong.

and I think problem is caused by Magento CE ver 1.8.1.0

#12
Profile photo of MIU XIYAN 0.00 $tone January 9, 2014
Public

hi gemuse,

this seem to be a hard issue does it happen recently or long time before ? I would need more time to check and detect what was wrong.

anything new?

#13
Profile photo of MIU XIYAN 0.00 $tone January 19, 2014
Public

@ gemuse,

It is a pity that I have not figured out the root of issue yet :(. Please bear with me on this a little bit more.

I’ve download and install the newest JM Crafts for Magento 1.8 (36.68 MB) 01-14-2014
I even changed my hosting server
problem still

#15
Profile photo of Sherlock 0.00 $tone January 22, 2014
Public

Hi gemuse,

It’s really strange that I could not replicate the problem after installing the latest package in my end, you mentioned that you have installed newest Jm crafts at another server. Could you PM me the url, admin account, FTP info for re-checking ?

#16
Profile photo of MIU XIYAN 0.00 $tone January 23, 2014
Public

Hi gemuse,

It’s really strange that I could not replicate the problem after installing the latest package in my end, you mentioned that you have installed newest Jm crafts at another server. Could you PM me the url, admin account, FTP info for re-checking ?

I‘ve sent PM to you. Please check it for me, thanks!

#17
Profile photo of MIU XIYAN 0.00 $tone January 23, 2014
Public

I noticed if I fill out the registration information, click the CREATE button, page shows keep working,nothing redirect to customer-account page. but in fact, registration information has been written in the database, if I login manually, get access to customer-account page.
Hope this will be helpful to you when you re-checking.

#18
Profile photo of Zak Rome 20.00 $tone September 3, 2015
Public

In case anyone else has this issue, I found a problem with the version of Crafts I was using. The form was missing the formkey, so I had to add the following line of code to line 41 (right after the <form> opening tag) of the file at app/design/frontend/default/jm_crafts/template/persistent/customer/form/login.phtml:

<?php echo $this->getBlockHtml('formkey'); ?>

This line might also need to be added to other login.phtml files found in the /template/customer folder as well.

#20

Please login or Register to Submit Answer

Written By

Comments