If I try to login in the frontend using chrome it does not work. it looks that nothing happens. It does work ok in Microsoft edge.
http://jukebox.skyberatedev.nl
It works ok on a clean installation of chrome but does not work anymore if the customer has already used chrome to login and comes back later.
8 answers
Hi there,
We’re sorry for our late response as we’ve just been back from our weekend.
We’ve checked, however we still need further time to debug the root of issue. We will get back to you once we have finding.
Thanks for your patience.
Regards,
Ubertheme team
Hi there,
I tried to create a new account and logged in for testing a few times, and did not see the issue you mentioned.
Here’s the screenshot I captured on Chrome browser: https://www.dropbox.com/s/9a4xfrfx38sap74/2018-01-30_09-15-51.png?dl=0
Please help to check again.
Best Regards,
Ziven.
Strange. It does not work with chrome on my 2 PC’s.
I cannot login to any account. Nothing happens if I put the sign in button.
Have you tried closing chrome and then logging in again and tried ordering something?
Try this:
Put items in the cart and go to the checkout page.
Try to login on the checkout page.
The cart is cleared and I am not logged in!
Again this only happens in chrome
It works if I do not check the “remember me” when I login.
Hi There,
I tried to debug again at my end with a fresh Magento 2 installation, and I see similar issue. As this seems to be an issue with Magento 2 core, please give me some more time to check further. I will get back to you then.
Best Regards,
Ziven.
Any news on this topic?
Hi there,
We tried again on our local environment, it’s true that the login issue on Chrome is in place.
I have debugged and found it was an issue of Magento core. In Chrome, the cookie associated with the localhost domain could not be initiated which led to the login issue.
For a quick workaround, we did switch our local Magento instance into specific IP (eg 127.0.0.1), then we could be able to log in as normal. An alternative workaround is that you can also try to increase the life time of cookies via Backend.
We went ahead to check on your staging instance http://jukebox.skyberatedev.nl, but it’s pity we could not clone such log in issue.
Could you please capture a video on the issue at your end?
Regards,
Ubertheme team
