checkout issue and shipping extension not istall

Attention:  Ziven / Mall
Dear Sir,
checkout page is not after payment information not continue I am install payza checkout but not continue please solve this issue I am send you screenshots of my website also payza account activate page show screenshot.
 Not install shipping extension show this error for magento connect manager (could not resolve host magento-community ) extension key(magento-community/Auctionmaid_Matrxrate)send screenshot image also
 https://www.magentocommerce.com/magento-connect/webshopapps-matrixrate-1-multiple-table-rates-extension.html
 
please solve this issue as soon as possible and I am sharing you my admin +c-panel detail private message .
 
Thanks
Moin Uddin
[email protected]
http://www.hafeezpk.com
Cell:+92-345-2399740

24 answers

Profile photo of Christina 440.00 $tone December 28, 2015
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Hello Moin,
Thank you for sending your issue. behalf on your question, we would like to know more details :

  1. As I checked on our site, we could not see your purchased ordered, Could you tell us where did you buy Sporty Theme ?
  2. Supporting towards 3rd party extensions is not guaranteed for compatibilitys :https://www.ubertheme.com/terms/,
  3. We can suggest you to buy our Service: https://www.ubertheme.com/magento-custom-services/, our team will handle your issue to work matching with our Theme

Let us know if you have any concern on this.
Have a good day,
 
Kindly,
Christina Cao
 
 
 
 

#1
Profile photo of ziamoin786 700.00 $tone December 28, 2015
Public

This theme is buy from joomlart and always any type of problem i am contact joomlart support and ubertheme please solve this checkout matter last time  after update magneto some error show not proper show update but Ziven was fix some issue after that not working checkout and extension install no any extension install from magento connect manager please solve this issue  

#2
Profile photo of Ziven Staff 100280.00 $tone December 29, 2015
Public

Hi, Friend.
This is like the customize. I’m not remember fixed for you in the before. But Now I see you use the third-party extension for this checkout. And this is need must buy services from us.  Please, Hope understands for this task. 
Best Regards,
Ziven.

#3
Profile photo of ziamoin786 700.00 $tone December 29, 2015
Public

just update Magento to 1.9.2.1 from 1.8 and now when I click on “Continue” Just after choosing any payment option nothing happens.
 
My checkout progress information is cleared, I stay on step 4 and if I click again on the Continue button, nothing happens.
 
my checkout is not working to continue after payment method please solve this issue just i am not told you to install third party option because right now no any payment option working after update magento also my magento connect manager are not working no any extensions are install after update magento just you solve this issue not install any extension and no any payment moduale insatll just fix this errors both of side checkout and magneto connect manager please because this is error for after updating before update magento all parts are working 

#4
Profile photo of Ziven Staff 100280.00 $tone December 29, 2015
Public

Hi Friend,
The extension compatible with the Magento 1.9? and it working with default Magento 1.9.2.1?
Please let me know the details.
Best Regards,
Ziven.

#5
Profile photo of ziamoin786 700.00 $tone December 29, 2015
Public

yes extension is compatible for 1.9 version but not install any extension when i paste the extension key click install button show this error (Couldn’t resolve host ‘magento-community’) you check please also check checkout issue not continue payment information to >order review process please solve both of issue fix 

#6
Profile photo of Ziven Staff 100280.00 $tone December 29, 2015
Public

Hi There,
With this issue, you must buy the services. Because you are updated yourself. and I’m not sure the problem in here. Please send one email details to [email protected]. We will send you to want to quote and time. 
Please hope understand. 
Best Regards,
Ziven.

#7
Profile photo of ziamoin786 700.00 $tone December 29, 2015
Public

when i update magento not properly show and i message you issue that time you can resolve see this link https://www.ubertheme.com/question/jm-sporty-magento-update-issue/ 
this is some fixing issue please you can fix this errors because previously solve the magnto 1.9 version not show fix this error after that not working before all options are working 

#8
Profile photo of ziamoin786 700.00 $tone December 30, 2015
Public

hellooo please solve this issue how long time you required before your fixing last time some issues proper working magento connect manager also checkout process but now not run in proper way please you can do it solve this issue immediately   

#9
Profile photo of Ziven Staff 100280.00 $tone December 30, 2015
Public

Hi There,
The issue it not from me. Why do you tell it from me? Please re-check. Also, this issue when you auto upgrade from 1.8 to 1.9, not from us. This is out support from us. Also, we do not support third party extension from you. You can contact the provider and fix it for you.  Or not you can hire someone and fix it. 
Sorry i can’t help for this issue. 
Best Regards,
Ziven.

#10
Profile photo of ziamoin786 700.00 $tone December 30, 2015
Public

this issue is not third party please help me i request you just you fix this issue i am student this same as issue more of people facing check this link
 https://community.magento.com/t5/Version-Upgrades/One-page-checkout-process-does-not-work-anymore-step-4-payment/td-p/16491#
you are not support third party extension just fix checkout process set not set any payment merchant work please just complete work checkout process please ziven sir i request you again 

#11
Profile photo of Ziven Staff 100280.00 $tone December 31, 2015
Public

Hi There,
This is an issue from you auto upgrade to Magento 1.9 you. I changed to default Magento theme and it still not working. Please try switch to default and check it. 
Sorry, we do not support this issue. Please hire someone and fix it.
Best Regards,
Ziven.

#12
Profile photo of ziamoin786 700.00 $tone January 4, 2016
Public

please fix this issue when i click shipping method show error please resolve this issue i email you access details also attachments please fix this issue 

#13
Profile photo of Christina 440.00 $tone January 4, 2016
Public

Hello Ziamoin,
As our dev explained in my last reply 4 days ago, we tried to change to default Magento theme and the issue remains. “This is an issue from you auto upgrade to Magento 1.9 you.I changed to default Magento theme and it still not working.
” And this was caused due to the upgrade to Magento 1.9 at your end, also this relates to 3rd extension as pointed out so far: “I see you use the third-party extension for this checkout.”
As it took us long to and forth replies,I would suggest you to purchase our custom service. If you are fine with this option, kindly confirm via email.
Thanks for your understanding.
 
Best,

Christina Cao

#14
Profile photo of ziamoin786 700.00 $tone January 8, 2016
Public

Attention:  Ziven / Mall
Cash on delivery checkout is magento checkout this checkout is not run please solve this issue immediately this is not third party extension please fix this issue I am also send you attachment images

#15
Profile photo of Christina 440.00 $tone January 11, 2016
Public

Hello Ziamoin,
Let our team doing on the issue and work quickly, we need you provide full information: make Screenshots in all process steps including under issue question 1, question 2 etc.., we will do step by step on the issue. Please note, place all your issue at here in order to get done on your work.
Have a good day,
Best,
Christina Cao
 
 
 
 

#16
Profile photo of Ziven Staff 100280.00 $tone January 13, 2016
Public

Hello Ziamoin,
Like the Christina Cao said before many times. This is an issue by you. Because you upgrade the Magento yourself. So We do not support for this issue. Please try to hire someone and them will help you fix it. 
Hope you understand. 
Best Regard,
Ziven.

#18
Profile photo of ziamoin786 700.00 $tone January 13, 2016
Public

Before upgrade also not working checkout same issue please you can fix this issue because cash on delivery option is magento by default option i don`t want to say you third party option working please i request you solve this issue i am not telling you 3rd party work just magento default option work please i again request please 

#19
Profile photo of Ziven Staff 100280.00 $tone January 15, 2016
Public

Hello Ziamoin,
Like I said. Because when you are upgraded to 1.9.2 and that why will have some issue. You can switch theme to default. It’s still have problem. It’s not by the theme. It’s by you auto upgraded the Magento. 
Hope you understand. We do not support this issue. 
Best Regards,
Ziven.

#20
Profile photo of ziamoin786 700.00 $tone January 16, 2016
Public
Profile photo of Ziven Staff 100280.00 $tone January 18, 2016
Public

Hello Ziamoin,
Thanks for sending the mail to customize to UberTheme. We will review soon and let you know the cost.
Best Regards,
Ziven.

#22
Profile photo of Ziven Staff 100280.00 $tone January 18, 2016
Public

Hello Ziamoin,
Yes. We will reply you in the email soon. Please let us know if you have any question.  
Best Regards, 
Ziven. 

#24

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