Customer grid is blank in admin

Hi
I purchased and used the tool for customer migration from 1.7 to 2.07 Mage,
I have followed the steps for “valid/invalid” updates and re-indexed etc But still get a blank grid
I have also changed the store id to “0” for admin that were changed to 1
Would you know if any other areas I could check like Customer EAV attributes or anything else that would affect this
My old store id was 1 but now it is 3 and I have changed wherever I can on Customer tables but still no luck I get “no such entity” when trying to re-index customer grid
Any advise would be greatly appreciated
Shaun

3 answers

Profile photo of Mall Staff 112780.00 $tone April 19, 2017
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Hi there,

I purchased and used the tool for customer migration from 1.7 to 2.07 Mage,

Why you don’t use the latest version 2.1.6 of Magento 2 CE?

I have also changed the store id to “0” for admin that were changed to 1

You shouldn’t do that. What steps you have do before start data migration with our tool? Is your Magento1’s database is live database?
You should re-start with all with steps as bellow:

  • Download the latest version of our tool -- v3.0.7
  • Install a Magento2 fresh instance with latest version.
  • Install our tool and start data migration with all steps indicated in the Readme.html

And tell me know how it goes.
Regards,
Mall.

#1
Profile photo of bbyd 30.00 $tone August 1, 2017
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Hi,
Having this problem as well.
Followed all the steps suggested. But I got an empty customer grid.
When I reindex the “customer_grid” I’m getting “no such entity”.
Basically I migrated just the customer from 1.9 to 2.1.7 to an existing mag 2 instance with 3 store views.
Checked the merge default but 2 more store views have been created. When I delete them I got the empty customer grid.

Any idea?
THANKS,
G

#2
Profile photo of Mall Staff 112780.00 $tone August 1, 2017
Public

Hi there,

Checked the merge default but 2 more store views have been created.

Please note that, our tool only merges default website, default store and default store view on it when that option selected.

When I delete them I got the empty customer grid.

You should not delete the store views migrated because your customers migrated belong to that stores views.

Followed all the steps suggested. But I got an empty customer grid.

That because you have not reindex data migrated successfully yet.

When I reindex the “customer_grid” I’m getting “no such entity”.

Seem that issue happened after you have deleted some stores migrated.
You should reset all and restart data migration from steps #2 -> #8.
Regards,
Mall.
 

#3

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