I’ve installed a new clean version of Magento 2.2.6 and followed the instruction of the readme file, including the optional PHP memcache step for increased performance.
However when I then go the extension and it says phpmemcache isn’t enabled, if I edit and change it not to use memcache then it just shows a magento frontend 404 error inside the window.
7 answers
Hi there,
if I edit and change it not to use memcache then it just shows a magento frontend 404 error inside the window
Does your web server is Nginx? if yes, you must do some extra settings for Nginx as indicated in the guide of our migration tool in Readem.html.
Regards,
Mall.
Hi Mall,
I also did the Nginx configurations suggested in the readme, still had the issue.
Hi there,
it just shows a magento frontend 404 error inside the window
That becasue you have not setting for Nginx successfully yet. Let’s provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to M2 folder and tell me know the path to the nginx configuration file of your M2 instance.
I will help to check further and get back you then.
Regards,
Mall.
Hi Mall,
I think I’ve found the issue, if I do:
composer require ubertheme/module-ubdatamigration
I get the following error:
[InvalidArgumentException]
Package ubertheme/module-ubdatamigration at version has a PHP requirement incompatible with your PHP vers
ion (7.1.23)
Is there a work around for this?
Hi there,
Since we do not support installation via composer at the moment, please follow our Readme.html for the installation steps. Other users have been installing and completing their migration projects smoothly.
If you have any difficulty during the installation process, please get back to us here.
Regards,
Ubertheme team
Hi ubdev,
Yes I am still having issues, I have followed the steps in the readme, multiple times with no success.
I have completely uninstalled the extension and removed all files from pub/ub-tool, app/code.
Then copied a new version of the files and followed the installation instructions again and again to no success.
Repositories code generation… 1/7 [====>———————--] 14% 1 sec 56.0 MiBPHP Fatal error: Class ‘Controller’ not found in /htdocs/app/code/Ubertheme/Ubdatamigration/lib/protected/controllers/BaseController.php on line 3
I expect it may be related to the fact that I’m using PHP 7.1.23 as that was what the issue said when I tried installing with composer.
The first time I installed the exension it put the files in pub/ub-tool however now when I attempt to install it doesn’t even do that.
Hi there,
You should install our pro version again in a new Magento2 fresh instance.
Regards,
Mall.
