Developer license

Hi,

I have purchased a developer license for this template but I am still unable to download it. I have received the confirmation email from JoomlArt and PayPal, tried loggin in and out but no luck.

Please help ASAP.

Thanks,
T’Anne

2 answers

Profile photo of TAnne Mills 0.00 $tone December 4, 2009
Public

I go to my membership area, click on the download link and I am taken to the Club Download area.
When I select JM Fabian to download I get:

tanne, you do not have permission to access this page. This could be due to one of several reasons:

1. Your user account may not have sufficient privileges to access this page. You need to be come our Joomla/Magento Club Member to access to support forum or download area of members. Depend on your subscriptions, your account will be granted with access to appropriate forums & download sections. Member with active [joomla] Joomla Template/Extension Club can access Joomla Template forums while Magento Club membership while member with active Magento License can access Magento forums?
2. If you are downloading product for your single purchase. Please login your Member Area to download.

#1
Profile photo of JA Developer 0.00 $tone December 4, 2009
Public

Hi there,

I am sorry for any inconveniences that may have caused to you. Our account manager has checked and could see that there might be an unexpected bug within download area for JM single developer.
The issue is being investigated urgently for soonest settlement.

I shall update you very soon.

#2

This question is now closed

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