Error editing customer

I migrated from Magento 1.9 to 2.3.3 with UB Date Migration Pro 3.2.2 (I bought the extension 2 years ago)
Now I cannot edit customer information on the backend. I get the following error:

1 exception(s):
Exception #0 (BadMethodCallException): Missing required argument $options of Magento\Eav\Model\Entity\Attribute\Source\Config.

I was looking for solution and found at first this link:
… but I don´t have this file on my FTP…. vendor/magento/module-customer/Model/Config.php and other solution in the thread doesn’t work. (There is also a issue, when I run a command php bin/magento setup:static-content:deploy)
Then I found this ticket and the problems sounds very similar:
I found in the “eav_attribute” in the DB… how can I found out, which one is wrong?

Thx for your help

4 answers

Profile photo of ubdev Staff 93040.00 $tone August 19, 2022

Hi there,

As your UB Migration Data purchase was from 2 years ago, this license has expired now.
Our technical support is only available for the active paid members. In this case please consider renewing your license so you can regain access to the product & our technical support. After renewal our support team will be able to provide further assistance with your issue.

We have a special 20%OFF coupon code for the returning members that you might take advantage of : PR020

Best regards,

Profile photo of Mall Staff 181800.00 $tone August 22, 2022

Hi there,

1 exception(s):
Exception #0 (BadMethodCallException): Missing required argument $options of Magento\Eav\Model\Entity\Attribute\Source\Config.

The issue is related to at least one custom customer attribute in your database, which was missing the needed source model.
In order to detect the attribute code that raises the issue, please provide me with information about your instance:

+ Admin credentials and URL to the back-end of the M2 site
+ SSH credentials and path to M2 folder
+ phpMyAdmin credentials of your M2 database

I will check further and get back to you then.



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