Error In UB Data step 8 others

When i try and run the UB Data migration tool for M1 to M2 i get the below error on the 8th Step ‘Others’
Error 500
CDbCommand failed to execute the SQL statement: SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘) OR customer_id IS NULL)’ at line 1
Can you advise?
Kind Regards

5 answers

Profile photo of Mall Staff 184060.00 $tone May 18, 2017

Hi there,
Seem you have not select all customer groups in step #6? Let’s try select all customer groups and then you can continue settings in step #8.
Other case, let’s provide me the admin credentials, ssh credentials and web root folder path of your site.
I will check further and help you out.


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