Hi,
I chose to have a clean install of magento2 with sportsgear theme as per advice from your technical team.
During installation, at first, I was stopped out at 29% with error in console log which showed ‘mysql has gone away’. So I went to edit mysql configuration in ‘my.cnf’ as below
max_allowed_packet = 200M
It worked for this time but I still stucked at 49% with another error. But this time, the console log did not show me any error messages.
………
Module ‘Magento_CatalogWidget’:
Module ‘Magento_Wishlist’:
Running schema recurring…
DDL cache cleared successfully
Installing user configuration…
It just stopped at this level ‘Installing user configuration…’
Please help.
Thanks,
Esmond Wong
4 answers
Hi There,
I think this is problem from your server. But I will need check more detail and let you know why. Please share SSH, FTP and phpMyAdmin. I will check and let you know soon.
Best Regards,
Ziven.
Hi Ziven,
I am installing locally in my Macbook to test this theme first before I upload to my server. So basically I haven’t try in my Google Cloud Server yet. Is there anything I can do to help with you guys to troubleshoot my problems?
In my MacOS Sierra, I didn’t not use AMPPS or XAMPP stack. I used Homebrew to do all my apache, mysql and php installation.
thanks,
Esmond
Finally, I got this theme to work. But not in my MacOS.
I installed it in my Windows 8 and it is working fine now. In Windows 8, I used XAMPP as my apache, mysql and php stack.
Thanks,
Esmond
Hi There,
It great when you resolve it yourself. Please let me know if you need help further.
Best Regards,
Ziven.
