Extension files missing in back-end

I have uploaded the different extension files included in the Techzone installation twice now (to the root folder, as requested), but the extensions still do not appear in Magento’s back-end System > Configurations page.

3 answers

Profile photo of bellenaessens 10.00 $tone August 19, 2015
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I have uploaded the extensions folders twice now via FTP (the second time overwriting what happened the first time, just in case something had gone wrong the first time).
Have logged out numerous times, refreshed all items in Cache Management, flushed Magento Cache, etc., logged off and then on again. Nothing works: the extension do not appear in the configuration screen.
Am I missing something, or does it simply not work?

#2
Profile photo of tuan le van 11570.00 $tone August 20, 2015
Public

Hi
I need a closer look to detect the root of the issue. Please provide me the url, admin , screenshots and FTP credentials of your site.
Best regards,
Kan

#3

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