Extension not working as described

Hi,
After installing JM-Sporty + the extensions I have found out the JM-Products list is not working as described.
By menu:
when choosing most of the modes, I am receiving empty lists…
When choosing "latest", Best Buy, the extension is not showing at all.
When choosing ‘Most viewed I am getting a list of most viewed products but with no picture and no description.
Most reviewed and top rated are OK but products are not showing color variations (color swatch enabled).

additionally there is always a conflict when trying to use direct command to display in a static block or home page via
<block type="joomlart_jmproducts/list"….
selection of products to display does not obey to any rules or filters and the result is always depending on the key settings specified via menu.
Seems like the filters that are described in installation and configuration page to not be correct.
Probably we need a "reference" of all possible parammeters in order to be able to use it correctly.
I have also seen that the command
<block type="joomlart_jmproducts/list" name="home.jmproducts.list" template="joomlart/jmproducts/list.phtml"/>
is not working neither at the home page of the quick start installation.

Can somebody try to explain me why I am facing all those issues together? Seems like if I I shall change something to put everything in order.

25 answers

Profile photo of Sherlock 0.00 $tone January 29, 2014
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@ izyshoes,

By default, the JM Sporty is supposed to display JM products extension in mobile view and it has no color variations, you can take a look at the theme demo, you will see the same.

#1
izyshoes 0.00 $tone January 30, 2014
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Hi,
I thing you did not understood my problem.
I am facing the described issues even if colorswatch is disabled.
Lets take it one by one to see what I mean.

when choosing most of the modes, I am receiving empty lists…
ex When choosing "latest", the extension is not showing at all.

I am running an instance of JM-products/lists at the bottom of my page, bellow JM-tabs.

<block type="joomlart_jmproducts/list" name="home.jmproducts.list" template="joomlart/jmproducts/list.phtml"/>

If you go to backend -> Jm-products and
1. select mode " Latest" the instance is disappearing from my page.
2. Select mode "best buy" the instance is there…
3. Select mode "most viewed" the instance is there with 3 product but No pic, NO description. Only price…
4. select mode "most reviewed" or "top rated", the instance is there with the products presented in a big frame that fits color variations but thumbnails of color variations are misting. EMPTY SPACE there.

5.additionally there is always a conflict when trying to use direct command to display in a static block or home page via
<block type="joomlart_jmproducts/list"….
because the selection of products to display does not obey to any rules or filters and the result is always depending on the key settings specified via menu.
Seems like the filters that are described in installation and configuration page to not be correct.
Probably we need a "reference" of all possible parameters in order to be able to use it correctly.

I hope now it is clear what I mean.

#2
Profile photo of Sherlock 0.00 $tone February 2, 2014
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@ izyshoes,

Please try with parameters including: mode, title, catsid, productsid, qty, qtytable, qtytableportrait, qtymobile, qtymobileportrait, perrow, width, height, max

Hope it helps.

#3
izyshoes 0.00 $tone February 2, 2014
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@ Sherlock Holmes

Thank you once more for your help.
Unfortunately I can not get the required result with the parameters you gave me for direct command.
I am trying to show a list of the latest added products in my page
http://fashiontherapy.gr/magento/ind…-arrivals.html
that is showing a static block containing

<p>{{block type="joomlart_jmproducts/list" name="Newest.jmproducts.list" title="Newest Products" mode="latest" qty="51" perrow="3" width="240" height="160" max="30" catsid="" productsid="" qtytable="12" qtytableportrait="12" qtymobile="6" qtymobileportrait="6" }}</p>

The result I am getting is only 3 products regardless the number specified in "qty" (tried also "quanlity" from documentation example and "quantity".
Additionaly the products displayed have nothing to do with the "mode" chosen ( I have also tried "lastest" like the example in documentation). I have also tried other keywords in mode but only "featured" seems to be valid that is not my case.

BUT
>>> it also seems that the extension is not working with some filters even when I am changing the parameters through back end.
Please check by yourself
If you go to backend -> Jm-products and
1. select mode " Latest" the instance is disappearing from my page.
2. Select mode "best buy" the instance is there…
3. Select mode "most viewed" the instance is there with 3 product but No pic, NO description. Only price…
4. select mode "most reviewed" or "top rated", the instance is there everything is fine after the modification you have made for another thread (http://www.joomlart.com/forums/showt…lor-variations).

#4
izyshoes 0.00 $tone February 3, 2014
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@ Sherlock Holmes
Just found that the situation with this extension is more complicated and at least in my site the extension not working at all…

Please read all my notes above before in order to understand and note additionally the following:
1. When we are selecting "most viewed" and setting "Use Flat Catalog Product" set to no, then pictures are appearing for instances taking the parameters from the back end…
2. "latest" is working in a strange manner but only with direct commands (not by backend menu) by selecting products with an attribute called "latest" that I just created,
BUT again only 3 products are showed regardless qty parameter
AND there is a conflict between "latest" and "featured" attribute since instances that used to work with "featured" attribute are now mixed with "latest" attribute and presenting all products with both latest and featured attribute set to true!!! (even if featured is false)

#5
Profile photo of Sherlock 0.00 $tone February 5, 2014
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Hi izyshoes,

1. When we select "most viewed" and set "Use Flat Catalog Product" to no, then pictures are appearing for instances taking the parameters from the back end…

I am not sure what you meant by "taking the parameters from the back end", could you please explain a little bit more?

2. "latest" is working in a strange manner but only with direct commands (not by backend menu) by selecting products with an attribute called "latest" that I just created

I don’t think the "latest" is an attribute, did you create an attribute name "latest"?

#6
izyshoes 0.00 $tone February 5, 2014
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@ Sherlock Holmes
Thanks again for your support!

By "taking the parameters from the back end" I mean
taking the setting that we are selecting in admin panel>joomlart>JM Products
and displaying instance with standard call in home page by

<block type="joomlart_jmproducts/list" name="home.jmproducts.list" template="joomlart/jmproducts/list.phtml"/>

Regarding the attribute "latest" I have just made a test by creating this attribute because of your documentation

http://www.joomlart.com/documentatio…m-product-list
Go to Catalog > Manage Products > select product > set "Latest Product = yes"

I am also believing that latest should not be an attribute but a sorting method based on product creation date,
BUT I have seen that after creating such a Boolean attribute there is a conflict with featured

I thing there are so much problems with this extension and it is absolutely important to use it in several instances within the site since JM-products slide is too slow and standard magento widgets appearing in a strange format.
Please also check my comment #5 of 02-02-2014 02:12 PM to see the other problems.
We shall take them one by one and after any change you are making I will test all know problems again and again in order to make it run correctly.

#7
Profile photo of Sherlock 0.00 $tone February 6, 2014
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@ izyshoes, please let me know which static block where you put the defined Jm productlist block there.

Is the first problem that it always displays 3 products no matter of quantity value you set there?

#8
izyshoes 0.00 $tone February 6, 2014
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@ Sherlock Holmes
Thanks again for your support.
The static block Is "NewArrivals"

Could you also give me the exact string values that I shall use for mode parameter
(ex mode="Most Viewed" seems to not be the correct string and "Latest" or "Featured" seems to not make any difference)

#9
Profile photo of Sherlock 0.00 $tone February 7, 2014
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I am sorry but I could not find where the "NewArrivals" is showing on your front-end. Anyway, you should try with quantity="your_qty_value_goes_here". For the mode parameter, you could set with values: latest, best_buy, most_viewed, most_reviewed, top_rated, featured.

#10
izyshoes 0.00 $tone February 7, 2014
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Thanks again for your help.
unfortunately qty or quantity is not changing anything…
The number of products displayed is limited to the number of products per page from Backend settings.
Parameters like qtytable="12" qtytableportrait="12" are also ignored…
the url for "new arrivals in backend is

http://fashiontherapy.gr/magento/ind…8e091466315c8/

and in front end

http://fashiontherapy.gr/magento/ind…-arrivals.html

===
Unfortunately some of the mode parameter values that you are gave me seem also to not working .
ex
1.most_viewed
home page > tabs (3rdBlock) > popular (4th Tab) is not displayed at all because of most_viewed value
backend static block "position-m1"
URL : http://fashiontherapy.gr/magento/ind…8e091466315c8/

2.latest
home page > tabs (3rdBlock) > new arrivals (2nd Tab) is not displayed at all because of latest value
backend static block "position-2"
URL : http://fashiontherapy.gr/magento/ind…8e091466315c8/

#11
izyshoes 0.00 $tone February 10, 2014
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Thanks again for your help.

I have just checked out the page and I believe is not working.
1. regarding quantity. There is only 5 products regardless the qty mentioned (that is 48). Let’s say we need the 48 products that just came in, presented 3/row, 12/page

2. regarding product selection, I believe the products that are shown are the products that were modified latestly (even to change the price) not the products that have the highest value in "Set Product as New from Date"
I have just change the "Set Product as New from Date" to a series of products by changing some of them to 1Feb14 and the others to 24Jan14. The result is to display only 5 of the last changed products ignoring the specified dates.

#13
Profile photo of Sherlock 0.00 $tone February 11, 2014
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QUOTE] 1. regarding quantity. There is only 5 products regardless the qty mentioned (that is 48). Let’s say we need the 48 products that just came in, presented 3/row, 12/page

I could not find where you set quantity to 48 as mentioned, could you please explain further?

2. regarding product selection, I believe the products that are shown are the products that were modified latestly (even to change the price) not the products that have the highest value in "Set Product as New from Date".

The latest means the latest modified products, the module does not work with "Set Product as New from Date" as mentioned.

#14
izyshoes 0.00 $tone February 11, 2014
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@ Sherlock Holmes,
thank you for your help.

First of all lets take under consideration a shop in working environment. Not a Demo.
We are updating(modifying) products, every hour for stock updates, every day for approval of customer comments and reviews, every week for price updates, etc etc… Do you think that latest modified could b necessary anywhere else but for back-up?
Like for every e-shop we need to have the ability to show a selection of products and especially the newest products. We are talking about thousands of products that we have to filter, not just the 10 products of demo.
So we absolutely need for a working shop a routine to filter and display the products in a way that will be compatible with the whole theme.
-- Jm-Productsslider is making the shop non operational.
-- Theme did not took in consideration standard magento widgets (that belong to the core of magento and all thems are taking care)
-- Now we are saying that Jm_product/list is not filtering newest products
I believe that Joomlart have to find a way to show a list of newest products. Magento is an ehsop engine. Not Joomla.

B) Regarding the number of products to display, I am also mentioning the instruction in #5.

<p>{{block type="joomlart_jmproducts/list" name="Newest.jmproducts.list" title="Newest Products" mode="latest" quantity="48" perrow="3" width="240" height="160" max="30" catsid="" productsid="" qtytable="12" qtytableportrait="12" qtymobile="6" qtymobileportrait="6" }}</p>

The static block that is responsible to show this list is NewArrivals
Backend URL

http://fashiontherapy.gr/magento/ind…921d7ea2bd56f/

Frontend URL

http://fashiontherapy.gr/magento/ind…-arrivals.html

#15
Profile photo of Sherlock 0.00 $tone February 13, 2014
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yes, I also think that showing latest modified items instead of newest added items when choosen latest mode is not really properly, we probably need to change this workflow for the extension in near future.
Regarding the quantity issue I have tried with the below and it works
quanlity="48" qtyperpage="48"

#16
izyshoes 0.00 $tone February 13, 2014
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@ Sherlock Holmes,
thanks a lot for your endless support….

It was the qtyperpage parameter that was missing. But we still have a problem.
I need qtyperpage="12" in order to show 4 rows of products in a page but Total quanlity="48".
How can we move to the next page? The best way should be by loading products bellow by "Enabled Ajax load more" parameter.
I have activated Enabled Ajax load more from backend , but seems to not work either in front page.

If we can solve this issue and have really newest products we do not need the standard magento widget because we can show the products this way..

Please also check the instance of this extension at the bottom of home page called with backend parameters

<block type="joomlart_jmproducts/list" name="home.jmproducts.list" template="joomlart/jmproducts/list.phtml"/>

we still have the same problem there (We can not see all the products but just first page)

#17
izyshoes 0.00 $tone February 14, 2014
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@ Sherlock Holmes,

DOES NOT WORK for any instance
Please check.

1. Static block "NewArrivals"

{{block type="joomlart_jmproducts/list" name="Newest.jmproducts.list" title="Newest Products" mode="latest" quanlity="48" qtyperpage="12" perrow="3" width="240" height="160" max="30" catsid="" productsid="" qtytable="12" qtytableportrait="12" qtymobile="6" qtymobileportrait="6" }}

Showing only 12 products from total 48. There is no way to see the rest by moving to a new page or by loading more products bellow although "Enabled Ajax load more" is enabled in Backend.

2. Home page called via

<block type="joomlart_jmproducts/list" name="home.jmproducts.list" template="joomlart/jmproducts/list.phtml"/>

and backend parameters set
# Qty of products = 12
# Qty of products per page (pagination) =6
# Number of items/rows (or columns) =3
Showing only 6 products from total 12.
There is no way to see the rest by moving to a new page or by loading more products bellow although "Enabled Ajax load more" is enabled in Backend.

#19
izyshoes 0.00 $tone February 17, 2014
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Please check my full comment #20.
We can only see some products and we have no way to move to the next page.

Additionally, what do you mean by not supported? It is a feature of the extension that shall be supported.

Anyway, lets have a nice week, but we have to finish quick with those issues. I need to put my site on. Everything is ready exempt that the extensions not working as described. I can not accept more delay. I need solutions very fast.
If it is not possible, just let me know to find another solution. theree are so many really "tested" themes in the market. Lets not loosing more time.

additionally
Latest, MostViewed, MostReviewd, TopRated filters does not work correctly. Showing their own selection…

Please tell me when they will be fixed.

#21
Profile photo of Sherlock 0.00 $tone February 18, 2014
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schoes,

We can only see some products and we have no way to move to the next page.

I have got this fixed. Now you can see a view all under the title that would direct you to a full product page with pagination feature.

additionally
Latest, MostViewed, MostReviewd, TopRated filters does not work correctly. Showing their own selection…

Could you please explain in more details?

#22
izyshoes 0.00 $tone February 18, 2014
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sorry it does not work at all . Pls see the attached screenshot.
I am getting this after selecting view all from NewArrivals static block (arrivals in menu).
additionally it is not a solution that we can implement on a real site. we have to get directly the view all display without changing the page layout.
Attachment 34056

Regarding my comment :
Latest, MostViewed, MostReviewd, TopRated filters does not work correctly. Showing their own selection…
I mean there is no rule for the displayed products. Extension make its own selection… The products displayed has nothing to do with "Latest, MostViewed, MostReviewd or TopRated"

#23
Profile photo of Sherlock 0.00 $tone February 19, 2014
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QUOTE]sorry it does not work at all . Pls see the attached screenshot.
I am getting this after selecting view all from NewArrivals static block (arrivals in menu).
additionally it is not a solution that we can implement on a real site. we have to get directly the view all display without changing the page layout.

I did try to help you on this. However, I am afraid showing the next page displayed right on the same page is beyond our scope of support.

Regarding my comment :
Latest, MostViewed, MostReviewd, TopRated filters does not work correctly. Showing their own selection…
I mean there is no rule for the displayed products. Extension make its own selection… The products displayed has nothing to do with "Latest, MostViewed, MostReviewd or TopRated"

The MostViewed means most viewed products, MostReviewed means most reviewed products… I have checked your site and see that those features work fine. Do you mean that default rules?

#24
izyshoes 0.00 $tone February 19, 2014
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Hi Sherlock Holmes,
Today I will give up with this theme but I want to say a few words on this issue.
There is an extension, with documentation, parameters and description. At least should do what is promising.
I am agree with you that you can not support a product that is not working at all. Developers must re-write and check before asking to sell.

Regarding the second comment you mean that you can see in my site that something is displayed in terms that there are pictures and descriptions of products but THE PRODUCTS ARE NOT THE RIGHT ONES.
As I mentioned the extension selects products in a random way that have nothing to do with the meaning of the words
latest, most viewd, most reviewed, top rated.
You should view or rate some products in order to see that the products displayed has nothing to do with them.

Anyway, thank you for your hard work. I will stop loosing my time with this themes and extensions

#25

This question is now closed

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