Extension upgrade is not available

Hi Support,
we have purchased a Data migration tool in December. and that time we have done initial migration. But due to some issue with the Client, we have held the development of this website. now after 4-5 months clients came back and ask to start work. so now we think first I will upgrade the magneto and then start work. but after upgrade magneto, the migration tool extension is not working. I check for an upgrade version of this extension but it is not available. can you please let us know what is the solution to this issue?
Error in Step 8 Setting:- Column name must be either a string or an array.
Thanks
Dinesh

 

4 answers

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Hi Dinesh, 
 
We see your situation. Actually, the renewal is optional and you still use the package you already downloaded.
 
However, please consider renewing your subscription since our technical support will need an active subscription. And this is applied to all users at Ubertheme. 
 
Thanks for your understanding. 
 
Regards,
Ubertheme team

#1
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Hi Support,
I don’t need technical help. I have upgraded the Magento version 2.3.6 to 2.4.2 and may be this issue is due to this. so if you provide the latest version extension then I will use in our website and if I get any issue then we will renew the support to get technical help. if you provide the only latest magneto version support extension then it will good for us.
Thanks
Dinesh

#3
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Hi Dinesh, 
 
We’ve just gone ahead to activate temporary download access. You can get a copy of the latest UB Data Migration Pro v3.2.6 from your profile now. 
 
Please note we provide this package on an as-is basis without technical support. The renewal discount remains available for you though.
 
We hope that helps.
 
PS. If you seek for a new M2 theme, please take a look at our UB Atoms (more details here) to see if it’s good fit. This theme has been developed from the ground up unlike any of our M2 themes before. 
 
Regards,
Ubertheme team
 

#4

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