Getting 500 error when open migratio tool form adm

 
Hello,
 
My client has purchased ub migration tool pro extension. I have setup extension on server. But when i am trying to open migration tool page from admin i got 500 error. Please check following screenshot
https://i.imgur.com/9LqPK5B.png
I have check file and folder permission. I have give again file and folder permission to /public_html/pub/ub-tool/
find . -type f -exec chmod 644 {} \;
find . -type d -exec chmod 755 {} \;

Can you please let me know why this error comes.
 
Thank you
 

1 answer

Profile photo of ubdev Staff 73680.00 $tone October 28, 2020
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Hi Sunit, 
Please help to instruct your client to submit a ticket under the paid profile. We will follow up with you on the new ticket then.
We’re sorry for this additional step since our technical support requires an active subscription.
Regards,
Ubertheme team

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