Having problem to open the files downloaded

i just resubscribed for magento 2 templates, but seems like i am having some issues while downloading the files. it downloads with unknown file, cant be opened or unzipped. it says UB on them and i dont know what to do. please help. Thanks

5 answers

Profile photo of Admin Staff -30680.00 $tone January 20, 2017
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Hi Mehmet, 
I wonder which browser you’re using? Please try with another browser to see if the issue persists. 
In case you still fail to download the file, kindly let me know. 
Regards,
An Nguyen

#1
Profile photo of Mehmet doz 10.00 $tone January 21, 2017
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Firefox, changing to chrome and it worked ok. But still having problems to install quick start which i am not sure which one is quick start folder in first place, other thing is, i have no idea why you guys making things more complicated. Firstly why will you take out basic extensions like slide show or mega menu or such. And then still call it have clone of demo site! i know you guys trying to make money but it should not be this way. I just subscribed again but very unhappy, i wish you can refund me my money and i dont want this problems and bad way of service! Shopify is billion times better then this hassle…

#2
Profile photo of Admin Staff -30680.00 $tone January 21, 2017
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Hi Mehmet, 
May I know you are using MegaMall theme for Magento 1 or Magento 2? 
It’s true that we apply a new change in the way we release Magento 2 themes vs. extensions. You can either use our built-in Magento 2 extensions or any 3rd party extensions at your discretion. We are willing to provide you technical help while using our products. 
Beside the discount for loyal users like you, you have chance to take advantage of new features and products we continue to add along the time. 
Thanks for your understanding. 
Regards,
An Nguyen
 
 
 

#3
Profile photo of Mehmet doz 10.00 $tone January 23, 2017
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I have done many times quick installation with magento 1 before but this new way dont work! Guide me how to do quick installation on Magento 2 Mega Mall
if i have magento 1 needs to be upgraded to magento 2 can i still use old extentions? How to migrate!
 

#4
Profile photo of Admin Staff -30680.00 $tone January 23, 2017
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Hi Mehmet, 
Actually, the theme MegaMall for Magento 1 and the theme UB MegaMall for Magento 2 are actually two separated themes. 
To install UB MegaMall for Magento 2, you can check out the follow guides: 

For your other questions: 

if i have magento 1 needs to be upgraded to magento 2 can i still use old extentions?

When upgrading to Magento 2, you will need to check with your extensions providers to see if the related extensions are available for Magento 2 yet. 

How to migrate!

For migration from Magento 1 to Magento 2, it associates with various factors, including database and themes/extensions. Normally, users at Ubertheme will port the database to Magento 2 first (this is done as a separated task). Then they start integrating theme and extensions. You can check out this case study for a reference on the database migration. 
Regards,
An Nguyen
 

#5

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