How to fix Reported Attack Page!

I am very stressed. I went into a clients today showing them my site on my ipad http://www.cellar2door.com all worked fine. Then he opened it on his desktop and it came up with Reported Attack Page!
When I got hoe my computer was the same. I contacted my hosting company and they said I had to find the malware file and download and scan the files in it. I have done that and they are not coming up showing anything.
Can someone please help me as this is very concerning and I have no idea what I need to do.

  1. Profile photo of James WestonJames Weston 1480.00 $tone November 10, 2015
    Ok I found a way to fix it by following this https://magentary.com/kb/magento-malware-cleanup-function-lcwehhxhfer1/However, can anyone point me in the right direction to a simple instruction on how to do all the patches? I have never done this before.

9 answers

Profile photo of James Weston 1480.00 $tone November 22, 2015
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Hi Ziven, I see the patches to donwload but not sure of teh veriosn to download and then have no idea what Please upload the patch into your Magento root directory and run the appropriate SSH command means
 
Jim

#2
Profile photo of Ziven Staff 86630.00 $tone November 23, 2015
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@James,
Please buy the services from us if you can’t do this. Because have the docs and guide from the Magento. We can’t help you more with the guide and docs is full. Hope you understand about this.
Best Regards,
Ziven.

#3
Profile photo of Ziven Staff 86630.00 $tone November 23, 2015
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Hi James,
It’s all in the https://www.magentocommerce.com/download
Please check and try made  like it.
Best Regards,
Ziven.

#5
Profile photo of James Weston 1480.00 $tone November 24, 2015
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Thanks. Ok am getting there slowly.
 
BUT where do i find my Magento root directory? When I go into public html for the hosting account I have (which also has other domains hosted on it) and search for magento i get teh followong list:
 

/public_html/sql/magento_sample_data_for_1.9.0.0.sql

/public_html/js/mage/adminhtml/magento-all.js

/public_html/js/mage/adminhtml/wysiwyg/tiny_mce/plugins/magentovariable

/public_html/js/mage/adminhtml/wysiwyg/tiny_mce/plugins/magentowidget

/public_html/js/extjs/resources/css/ytheme-magento.css

/public_html/js/extjs/resources/images/magento

/public_html/skin/adminhtml/default/default/lib/prototype/windows/themes/magento.css

/public_html/skin/adminhtml/default/default/lib/prototype/windows/themes/magento

/public_html/skin/frontend/base/default/lib/prototype/windows/themes/magento.css

/public_html/skin/frontend/base/default/lib/prototype/windows/themes/magento

Note: Limited to 250 Results.
 

#6
Profile photo of Ziven Staff 86630.00 $tone November 24, 2015
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@James,
The Magento root is the folder public_html  you see. Please try to see the guide and update it to root like I said. 
If you can’t do please buy services from us and It will help you it safer for your site.
Best Regards,
Ziven.

#7
Profile photo of James Weston 1480.00 $tone November 29, 2015
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Hi Ziven, I have done all the patches and followed all the instructions. On firefox now it works directly without the phishing warning. However on google it still comes up?
Any ideas?
Jim

#8
Profile photo of Ziven Staff 86630.00 $tone November 30, 2015
Public

Hi James,
This is issue customize. We can’t help you anymore. Please buy services from us. We will help you resolved.
Hope you understand.
Best Regards,
Ziven.

#9

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