I am using the Pharmacy theme from Techzone. My website was working fine the past month and then I changed my domain name and my banners from 4 to 2. Now the 2 big slideshow banners do not line up with the 2 small banners on the side. How do I fix that? Please help since I cannot find where to go!
http://www.poedepot.com
7 answers
Hi Chien chang Lu,
To show the banners as our demo at: http://techzone.demo.ubertheme.com/?___store=pharmacy_en
Before you upload the banners to server of your site, you have to design the banners with right dimension in local first.
You could be see here to get good dimension for each banner image: http://prntscr.com/b7ooea
Please have a look and contact me if your need further assistance!
Regards,
Mall.
I fixed the sizes of the banners and it still does not align. Is there a padding somewhere?
Hi Chien chang Lu,
Did you make customized CSS in our themes?
Regards,
Mall.
No I did not. Where would I find this?
Hi Chien chang Lu,
Did you compare your shortcode of this block with shortcode of this blocks in our Quickstart package?
I need a closer look current settings of this blocks in back-end of your site. Let’s provide me the site URL and admin credentials of your site.
and then tell you solutions to solve that.
Regards,
Mall.
I fixed it. There was an extra paragraph break before it. But is the template not on Internet Explorer? The banners are not responsive to the browser size when we use Explorer. It works fine on Chrome, Firefox, and Mircosoft Edge but it also needs to show up not matter what the browser size or browser. I attaching the homepage how it looks with 2 different browser sizes on Explorer. Can you help me with this please? If there are customers who use Explorer, it might discourage them.
http://imgur.com/a/eMZay
Hi Chien,
The IE support too. The Internet Explorer from me working still very fine. http://prntscr.com/bbq7ry
Best Regards,
Ziven.
