How to view product images larger and in isolation

Hi,
 
When I upload an image into the theme I am not getting the size I would like the product image to be.
 
And I am also unable to see the image in isolation so that the product image is shown larger and in isolation.
 
Is it possible to allow the user to click the product images which will allow them to view the images in isolation?
 
Thanks,
Jae

13 answers

Profile photo of Ziven Staff 82170.00 $tone May 1, 2017
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Hi Jae,
I am sorry for not getting your points. It would be awesome if you can possibly include URL of your site and a screenshot with detailed explanation. I am happy to help you out.
Best Regards,
Ziven.

#1
Profile photo of onelabel 1710.00 $tone May 11, 2017
Public

Hi, 
 
I am using the Tony theme.
 
I have uploaded the product.
 
When I click the product it does not show me the image larger. 
 
For example: http://www.nastygal.com/gb/chasing-the-night-denim-cap/AGG98754.html?color=105
 
How can this be achieved I have been waiting for a reply since April 29th.

#2
Profile photo of onelabel 1710.00 $tone May 12, 2017
Public

Hi Ziven,
 
This is the zoom feature you have sent me a picture of, this is also not working.
The product image on the page is small and when the image is clicked nothing happens.
If you see the link I sent to you, the sites product image is large and when it is clicked it becomes even larger showing the user the entire picture in full screen mode.
How can this be achieved? We are selling fashion items and the customer always needs to see the product in its maximum size possible.
Thanks
 

#4
Profile photo of Ziven Staff 82170.00 $tone May 12, 2017
Public

Hi There,
If you want to click on show the popup you need hire someone to make this task. This theme does not support option like you want to. Please go to freelancer and hire someone to make it. 
We do not support with customize option. 
Hope you understand. 
Best Regards,
Ziven.

#5
Profile photo of onelabel 1710.00 $tone May 13, 2017
Public

 Hi Ziven,
Ok the zoom feature is not working.
Can you advise why when the mouse hovers over the image the zoom is not working?
 

#6
Profile photo of Ziven Staff 82170.00 $tone May 15, 2017
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Hi There,
It still working fine in My Demo http://tony.demo.ubertheme.com/aliquam-erat-volutpat.html I don’t know why your site not working. 
Please share the URL I will check more details. Also please share FTP and admin I will need to check more details.
Best Regards,
Ziven.

#7
Profile photo of Ziven Staff 82170.00 $tone May 16, 2017
Public

Hi There,
I’m still see your site working very fine http://prntscr.com/f8aw7y
Why you see it not working?
Please let me know details.
Best regards,
Ziven.
 

#8
Profile photo of onelabel 1710.00 $tone May 16, 2017
Public

Hi Ziven,
 
Its the zoom on the products.
 
This is not working. I explained this to you in the post above and have been waiting since April 29th.
 
“Hi Ziven,
Ok the zoom feature is not working.
Can you advise why when the mouse hovers over the image the zoom is not working?”
 

#9
Profile photo of Ziven Staff 82170.00 $tone May 16, 2017
Public

Hi There,
I checked all chrome and firefox. and still working fine http://prntscr.com/f8egky  <-- Chome and http://prntscr.com/f8ehaz <-- Firefox.
What exactly problem you see in here?
Best Regards,
Ziven.
 

#11
Profile photo of Ziven Staff 82170.00 $tone May 17, 2017
Public

Hi There,
I checked and this issue show in Chrome via MAC OS. Please give us time to check more details and fix it. 
Hope you understand. 
Best Regards,
Ziven.

#13

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