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Answered

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Pre-Sale Question

dameliapietro asked May 9, 2015

volete rispondere alle miei domande e mandarmi il tema per contesia?

SportsGear

5 answers

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Windig ⋅ Staff ⋅3760.00 $tone May 11, 2015

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Hi,
Thanks for your question. Could you give us more information about your request in English. We only support in English.
Sincerely,
Windig

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dameliapietro ⋅30.00 $tone May 11, 2015

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Hi, I bought by mistake the theme “Sporty”. Since you have not sent ….. I want a refund of 80 USD. I await a reply. Thank you.

P.S. The purchase was made with this paypal account: [email protected]

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Lara ⋅4810.00 $tone May 12, 2015

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Hi,
We checked the paypal comment of you, there is a issue between synchronization of payment between Paypal and our system so that your transaction has not completed on our site.
We updated the status of your payment, now you can download package at http://www.ubertheme.com/profile/dameliapietro/downloads/
Please kindly close the comment on paypal to solve the issue.
Thank you and best regards,
Lara

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dameliapietro ⋅30.00 $tone May 12, 2015

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There was an error with paypal. I did not want to buy the theme. So I kindly ask you to make the refund. Thank you. Otherwise I do not close the complaint on paypal.

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Lara ⋅4810.00 $tone May 13, 2015

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Hi,
Please close the paypal comment so that the refund can do within today otherwise you need to wait for 15 days, Paypal will review your dispute!
Regards!
Lara