Back to Questions Page

JM Quickview is not working on any browser. The screen goes black and a spinning circle appears but never loads. Any ideas?

5 Comments January 9, 2015
Vote Up
0
Vote Down
Answered
Public
Technical Question
Profile photo of Tim Brotherton Tim Brotherton asked January 9, 2015
  1. Profile photo of Tim BrothertonTim Brotherton ⋅120.00 $tone January 9, 2015
    I forgot to say that our site is http://www.lucasbikelights.co.uk
  2. Profile photo of Tim BrothertonTim Brotherton ⋅120.00 $tone January 12, 2015
    Hi Ziven.Thank you for your response. I have replaced the files but still not working. Sometimes I get a spinning wheel. Other times an empty box saying content did not load.
  3. Profile photo of Tim BrothertonTim Brotherton ⋅120.00 $tone January 12, 2015
    In fact changing the file has also broken the quick view icon. It now says 'Quick View in writing over the top" and looks very messy...
  4. Profile photo of Tim BrothertonTim Brotherton ⋅120.00 $tone January 13, 2015
    Hello -- We still have this issue. Please advise.
  5. Profile photo of Tim BrothertonTim Brotherton ⋅120.00 $tone January 15, 2015
    Hi Ziven I have set you a direct message - I have tested the FTP details and confirmed...

4 answers

Vote Up
0
Vote Down
Profile photo of Ziven ⋅ Staff ⋅100280.00 $tone January 12, 2015
Public

Hi Tim,
Please try download update package from us. We have updated it on magento 1.9. Please go to your profile and download it.
 
Best Regards,
Ziven.
 

#1
Vote Up
0
Vote Down
Profile photo of Ziven ⋅ Staff ⋅100280.00 $tone January 15, 2015
Public

Hi Tim,
I tried connect the FTP but it’s not working. http://prntscr.com/5sngey
Please help me re-check and send me again.
Best Regards,
Ziven.

#2
Vote Up
0
Vote Down
Profile photo of Ziven ⋅ Staff ⋅100280.00 $tone January 16, 2015
Public

Hi Tim,
Can’t login. Maybe your server not accept IP from us. Please re-check i’m using filezilla for connect FTP.
Best Regards,
Ziven.

#4

Please login or Register to Submit Answer

Written By

Further Reading

Comments