We have been trying to install the MegaMall theme on Magento ver. 1.9.0.1
After copying the megamall theme files, the base theme files and all the extension files to their respective directories defining jm_megalmall as the default
theme in configuration->design nothing happens.
There is no Joomlart tap in the magento back end to be found.
Flushing the cache results in a blank page front end and a -- except for the very top bar -- blank back end.
Alternatively the magento error screen shows up.
At this stage one can only reinstall the back up file.
I have repeated this process now 7 times to make sure that nothing went wrong with the file transfers.
Each time the same thing occurs.
I need somebody to look into the issue as we have been waiting already for several days to get this sorted.
6 answers
Hi Bike,
I need to debug directly on your site, please PM me url, admin and ftp credentials of your site.
Best Regards,
Ziven.
Ok, please give me 20 mins, I’m making a back up and will reupload your files. I will PM you very soon
Nothing has happened all day not even answered a PM. I’ve put the back up back on in order to make the site work again…
Hi Bike,
The admin you sent can’t login. Please help recheck it.
Best Regards,
Ziven.
Nice one. 24 hours later he let us know that he can’t log in. Funny. Any committed person would have send a message right away.
Hi Bike,
I am really sorry for my delay. It happened due to the timezone difference (GMT+7) and our high workload each day.
Could you please activate the FPT login credentials again? I would put your inquiry on top of my working list today.
Best Regards,
Ziven.
