Migrate reward points

We have just migated a large amount of data over to out Magento 2 site from Magento 1
Although most of the customer data seems to have migrated over fine the reward points do not seem to have come across.
I suspect that this is because we have changed the extension that we use to manage reward points.
Is there a way to fix this?

5 answers

Profile photo of Mall Staff 184060.00 $tone January 21, 2019
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Hi there,
We’re sorry for our late reply.  
Actually, reward points are not the data section of Magento’s core community edition. That is a custom data section in your M1’s database. So, I am afraid that is beyond of the scope our migration tool can handle.
Thanks for your understanding. 
Regards,
Mall.

#1
Profile photo of powermyself 270.00 $tone January 21, 2019
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Hi
Not sure if this will hep but we contacted Mirasvit and asked them, they gave the following response:
To Migrate data from M1 to M2 we have provided script which exporting Rewards data to CSV file. You can find it in this page: https://mirasvit.com/docs/module-rewards/current/setup/migration. You can try customize this script for your J2T reward points and create CSV file with your data and after that import it to your M2 store. 
 
Not sure if this helps but is there a way we can integrate this with your migration tool to migrate the information over?
Thanks
 
 

#2
Profile photo of ubdev Staff 98030.00 $tone January 21, 2019
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Hi there, 
We see your situation, however, it’s pity that at present our migration tool focuses on the core Magento data section, as noted in our product page here
In this case, it would be best if you can complete data migration using our migration tool and verify all your migrated data first. Then, you work further with Mirasvit team’s to port your reward points. 
Due to a high number of 3rd party extensions out there, it’s hard for us to provide support regarding to the data associated with 3rd party extensions. 
Thanks for your understanding. 
Regards,
Ubertheme team
 

#3
Profile photo of ubdev Staff 98030.00 $tone January 21, 2019
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Hi there, 
Thanks for your understanding. In case you have any other question related to our migration tool, please get back to us here, we’re happy to help. 
Regards,
Ubertheme team

#5

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