Hello,
i’ve finished all the process of the migration, i can see in the admin pannel all product with their image and all customers but i can’t see in the frontend the menu with the product like you show in your video.
67 answers
Hi there,
…but i can’t see in the frontend the menu with the product like you show in your video.
Kindly re-check, seem you are missing assign the new Root category migrated for the Default store of current Default website of your Magento2.
Regards,
Mall.
Hi,
Now i’ve the complete menu but when i click on something for see the products it’s say “We can’t find products matching the selection.”
Hi there,
Now i’ve the complete menu but when i click on something for see the products it’s say “We can’t find products matching the selection.”
Kindly re-check, did you reindex your data after migrated successfully with our tool? Does your products was out of stock? (out of stock products will be not display in default settings of Magento)
Regards,
Mall.
Yes i’ve reindex with your tool like this :
$ php -f bin/magento cache:clean
$ php -f bin/magento indexer:reindex
$ php -f bin/magento cache:clean
and my product are in stock
Hi there,
So, that is strange. Kindly provide me the admin credentials, ssh credentials and web root path of your Magento2. I will check further in your instance and reply you more later.
Regards,
Mall.
Sent by private message, thx again
Here is the screenshot :
Hi there,
Now i’ve the complete menu but when i click on something for see the products it’s say “We can’t find products matching the selection.”
Is that issue happened with all your category pages in front-end of your site?
Let’s reindex your data by followings command:
php -dmemory_limit=-1 -f bin/magento indexer:reindex
and clean the Magento cache: php -f bin/magento cache:clean
And tell me know how it goes.
Regards,
Mall.
Yes with all category,
And after that there is still no product :/
Hi there,
How many products in your database now? It seem your data has got issue with indexer of Magento core. Let’s try with followings steps:
Step 1: Download the php file at HERE
And put the downloaded file to the folder at path: app/code/Ubertheme/Ubdatamigration/Model/Indexer/Product/Category/Action
(pls: you have to recursive create for needed folders)
Step 2: Download the XML file at HERE
And put the downloaded file to the folder at path: app/code/Ubertheme/Ubdatamigration/etc
Step 3: Once done, let’s open your terminal and run cli command: rm -R var/* pub/static/*
Step 4: Once done, let’ reindex your data once more: php -f bin/magento indexer:reindex
And clean the Magento cached: php -f bin/magento cache:clean
And tell me know how it goes.
Regards,
Mall.
I’ve 8329 product.
for the step 1 there is alreadu the full.php i’ve deleted the old one and put yours in it.
Same for the step 2.
And after all that i’ve the same problem … And all the sub category have disapear from the menu..
Do you want to use teamviewer ? cause i can’t upload magento on live server is size is more than 10Go
I can’t upload it to a live server, the server have the size of 11Go and my upload is only 0.02Mb/s it will take too long
Hi cdpi404,
The migration and Magento database itself are complicated, so for all issues that might occur, we need a direct access to debug before providing you resolution. Other users have worked closely with us on a live staging instance which allows us to provide best help.
We will keep all your site credentials confidential for the purpose of support, so you can rest assured your data is safe.
Thanks for your understanding.
Regards,
Ubertheme team
I’ll try to upload it, but is it ok if i don’t upload the directory pub/media/catalog because this is where all the 10Go from the products picture are ?
Hi cdpi404,
To debug the issue, it’s possible to exclude the media for now.
Once the live instance is ready, kindly provide us admin, SSH and PHPMyadmin credentials of your M1 and M2 databases and let us know the path of your web root folder so that we could debug and help you out.
PS. Please mark your reply as private, then all the site credentials will be kept confidential, only you and our technical team can access.
Regards,
Ubertheme team
Hi there,
path : groupebanp/www/mangento2_21_07
Is that your magento2 instance now? What is the site URL of that magento2 instance? I have checked in the database of that, and i see this: http://i.prntscr.com/yZlfM9RYSl6OAnZVurwInA.png
Do you have not deploy your Magento2 in your live server successfully yet?
Kindly re-deploy your Magento2 instance now. And provide me the site URL of your new Magento2 instance.
And then, i will check further the issues as you mentioned with categories pages in your site.
Regards,
Mall.
Hello again,
i’ve solved the problem by entering the good url in the database, i’ve imported my database from the localhost without changing this
Hi there,
So, let’s provide me the site URL, admin credentials of your Magento2 site now.
Regards,
Mall.
Hi there,
I don’t see our tool working fine in your Magento2 instance now: http://i.prntscr.com/mp-hD1sgS9GSD3IErxG5lw.png
After moved to live server from local instance, you have to manual update the new databases information for our tool. You can manual edit for two files at:
pub/ub-tool/protected/config/db.tpl
vs
pub/ub-tool/protected/config/db.php
Also, seem you have missing re-deploy the static files of your new Magento2 instance: http://i.prntscr.com/dZ4Ziv8oQB2CtFG8ZJCqWQ.png
Let re-deploy static files for your site working fine now.
And then, i will check further the issues as you mentioned with categories pages in your site.
Regards,
Mall.
Hi,
I’ve solved the problems you have mentionned. Your tool is working and i’ve run the command /bin/magento setup:static-content:deploy and there is still those errors
Hi there,
I’ve solved the problems you have mentionned. Your tool is working and i’ve run the command /bin/magento setup:static-content:deploy and there is still those errors
Seem you have not redeploy the static files of your site successfully yet: http://i.prntscr.com/PMSlgZIDRaivxjlUoByfnw.png
Kindly re-check.
Regards,
Mall.
Hi there,
And here is issues with static files in back-end of your site now: http://i.prntscr.com/O526alW5R5GNnYWe_Sb_Gw.png
To re-deploy static files, you could do followings steps:
-- Enable maintenance mode: php -f bin/magento maintenance:enable
-- Clean old static folders/files: rm -R var/* pub/static/*
-- Re-deploy static files: php -f bin/magento setup:static-content:deploy
-- Once done, disable the maintenance mode: php -f bin/magento maintenance:disable
Once done, let’s ping me again. I will check further issues with the categories pages as you mentioned.
Regards,
Mall.
Hi, i’ve executed your command line now there is no CSS
Hi there,
Hi, i’ve executed your command line now there is no CSS
That because you have not deploy static files of your site successfully as my suggesting. Or you have wrong folders/files owner/permission settings for the static files of your site.
You should see this post: http://devdocs.magento.com/guides/v2.0/install-gde/prereq/file-system-perms.html
Regards,
Mall.
Hi there,
Seem you still missing deploy static files for fr_FR language. You should see more this post:
http://devdocs.magento.com/guides/v2.1/config-guide/cli/config-cli-subcommands-static-view.html
Regards,
Mall.
Now there is no error in the console, could you check about the products that are not displaying ?
Regards
Hi there,
Now there is no error in the console, could you check about the products that are not displaying ?
Kindly pause all your activities at your end. I will check further your instance now and i will reply you more later.
Regards,
Mall.
Hi,
it’s a test server so there is no activity you can do it now.
Hi there,
I haven’t used any other tools than yours.
So, what is this: http://i.prntscr.com/qZ8V5zjdSO_TAMumNHyIOA.png
Via the log in CLI, we can see you have used the migration tool of the Magento before using our tool.
Also in the log, our tool helped to migrate total 447 products. But i see your site has total 574 products now: http://i.prntscr.com/_7N7ZGXRQUagk9WJhkARzA.png
link : http://pmacurtina.daghebergement.fr
I still can’t access that from my end. Seem you have whitelist IPs?
It’s strange to see this what i need to do ?
For your case, you should redo all with steps as followings:
Step 1: Re-download the latest version 2.1.7 of the Magento at HERE (i see you are using old version 2.1.3 in your working now)
And then, install a new Magento2 fresh instance.
Step 2: Re-download source code of our tool and install our tool for your new Magento2 instance.
Step 3: Start data migration in all steps with our tool as our guide in the the Readme.html (included file in your download package)
Step 4: Verify your data migrated and tell me know how it goes.
Regards,
Mall.
Hi there,
i don’t know what to do more …
So, kindly confirm me information about your new instance as below:
Admin site URL andAdmin credentials of your Magento2?
SSH credentials?
Web root path of your Magento2?
phpMyadmin credentials of your Magento1 and Magento2 databases.
I will check further and help you out.
Regards,
Mall.
Hi there,
I have just checked your working and see you are migrating in the step#5 of our tool: http://i.prntscr.com/iiMDRnCBTy6JluCvd88WCA.png
And the latest log of our tool, i see you got issue with Mysql connection: http://i.prntscr.com/b5abINM0SyqlhNpyuAMEzw.png
Let’s re-check your MySQL state and then, continue with data migration in the step #5 with cli command:
php -f bin/ubdatamigration run --step=5
And tell me know how it goes.
Regards,
Mall.
Hi there,
Yes, let’s contact me if you need further assistance.
Regards,
Mall.
Hi there,
Did you know how to transfert the media directory without downloading it on my computer and reupload it on the server, i want to know if a system that can trasfert server to server is possible ?
Regards
Hi there,
Did you know how to transfert the media directory without downloading it on my computer…
Yes, you can compress your M1’s media files in a tar file (eg: m1_media.tar.gz)
Once done, let’s move that file to the web root folder of your Magento1 site.
Once done, you can download that file from any where in your terminal by use followings command:
wget http://YOUR_M1_DOMAIN/m1_media.tar.gz
And then, let’s open your terminal and open SSH connect to your Magento2 server, then you can use above command syntax to download your M1’s media files to M2 server.
After downloaded, you can extract that file to the Magento2 media folder: pub/media/
Regards,
Mall.
Hey,
Thx a lot i’ll do this
Regards
I’ve tryed and the result is the tar.gz size is 10Go and when i execute the CLI wget it only give me a 300ko file :/
Hi there,
Seem you have do some thing wrong. What is the URL of your file.tar.gz? What is the message you got after download via wget?
Regards,
Mall.
Hi there,
That because your server at domain www.curtina.fr was not working. Let’s re-check this. Your website have to working fine via http protocol.
Regards,
Mall.
The server is a https and when i use https instead of http it’s say error 404 :/
Hi there,
I still can’t access to your site from my end: http://i.prntscr.com/97kZkDJARIC72bCxJddG9A.png
Let’s contact to your system admin or hosting provider to get more help about that.
Regards,
Mall.
Hi, it’s ok i’ve placed the file in the root and not in the magento directory
Hi there,
Ok, so let continue and contact me if you need further assistance.
Regards,
Mall.
Hi there,
I seem you have issue with write permission of root user in your M2 server.
Or your server was not enough free disk space to handle that file.
Regards,
Mall.
Hi,
i’ve added a new disk to my VPS, how can i say to magento that my media directory are in another disk ?
Regards
Hi there,
As per my reply #52, you need to download and unzip the media folder to the folder at: pub/media/
Regards,
Mall.
Hi there,
I’ve the same problem about products on another site
I have checked your other instance, and see that you have another Magento 1 database instance: http://i.prntscr.com/gdfrOsw3TqibdeSDYM588A.png
Upon our policy, additional license will be needed. Your current 3 month subscription grants you permission to migrate from one single Magento 1 source database only.
Thanks for your understanding.
Regards,
Mall.
