Hi guys,
We are trying to use an UB Mega Menu as a page sidebar. This is displayed as a block containing an UB Mega Menu widget.
Now, it seems to be the case that, with every menu we’re trying to display, every other menu that is already on the page is dragged in.
For example:
- If there is the top menu on the page, the next time we display a menu, it will drag in that one as well.
- If after that we try to display yet another menu (all different!), both of the above will also be dragged in.
Could you look into this for us? This is Magento 2.2.6 CE.
Also, when loading the Manage Menu Items screen in the Admin area, we get jquery errors that prevent us from rearranging the menu items. Unless we 1) clear the cache and 2) refresh this view, which must be already open, we cannot use the rearranging functionality. Any thoughts about this?
jquery.nestable.min.js:1 Uncaught TypeError: Cannot read property 'fn' of undefined
at jquery.nestable.min.js:1
at jquery.nestable.min.js:1
(anonymous) @ jquery.nestable.min.js:1
(anonymous) @ jquery.nestable.min.js:1
(index):398 Uncaught TypeError: $(...).nestable is not a function
at (index):398
at (index):523
at Object.execCb (require.js:1650)
at Module.check (require.js:866)
at Module.<anonymous> (require.js:1113)
at require.js:132
at require.js:1156
at each (require.js:57)
at Module.emit (require.js:1155)
at Module.check (require.js:917)
7 answers
Hi there,
jquery.nestable.min.js:1 Uncaught TypeError: Cannot read property ‘fn’ of undefined
It seem you have not deploy static files of your M2 instance successfully. Let’s try redeploy static files of your M2 instance. And tell me know how it goes then.
Regards,
Mall.
Hi,
Unfortunately, even after redeploying static content, if we go in and edit any of the menu items and then exit, the problem will reappear.
However our main problem is the frontend issue I described (where all the menus previously displayed on the page get dragged in and redisplayed when I try to add another menu to the page). Can you help us with that?
Hi Steve,
Unfortunately, even after redeploying static content, if we go in and edit any of the menu items and then exit, the problem will reappear.
However our main problem is the frontend issue I described (where all the menus previously displayed on the page get dragged in and redisplayed when I try to add another menu to the page). Can you help us with that?
Please help to provide us your site info below so that we can check further and help you out:
- Admin credentials of your M2 instance
- SSH Credentials of your M2 instance
- Let us know the path of your M2 folder
Meanwhile, we wonder if you have another profile at Ubertheme? We could not keep track of your purchase.
Our technical support requires active subscription though.
Best Regards,
Ziven.
Hi,
Unfortunately, we cannot give access to our server. Are there any files you need us to retrieve for you?
As for tracking our purchase, it is order number #400692762 on the Magento Marketplace.
Would it be easier if we used email instead? I don’t seem to be able to attach any images here, so it’s more difficult to make the problem clear.
Hi Steve,
Thanks for keeping us informed on your purchase.
Since the version you downloaded via Magento.com was not the latest update, we’ve gone ahead to grant you access at Ubertheme, you can now download the latest UB Mega Menu package from your profile (under the Download tab).
Please try once again with the latest UB Mega Menu ver1.1.4. If the issue still persists, please get back to us here.
PS. We maintain technical support via this helpdesk only. In case you need to send attached files, please send over to our email info (at) ubertheme.com.
Regards,
Uberrtheme team
Hi guys,
Thank you very much, the new version seems to have fixed both problems!
Hi Steve,
We’re glad to hear that. Please move on with the setting up process. In case you have any additional question, please get back to us here.
Regards,
Ubertheme team
