No new client confirmation email

The site doesnt provide either the new customer or the client a confirmation email to say a new account has been opened although in config, store email addresses and customer config email address are correct and working.

they were working when the store was setup and havent been changed

email address in question is [email protected]

we are also not getting any emails for orders but can view send wishlist emails.

5 answers

Profile photo of thangnn1510 0.00 $tone July 29, 2011

Hi Cameron!

This is caused from you haven’t set in admin this feature "Require Emails Confirmation" must be set yes in system -> configuration -> Customer Configuration.

Tell us if you need more help.

Thank you.

Profile photo of cameron ferris 0.00 $tone July 29, 2011

Thanks for the answer thangnn, but if you read my post it says it was already working as it had already been switched to yes.

It hasnt been switched off and doesnt work now ( as i mention above )

So i still have the same question -- Does anybody know what this could be ?


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