No support for Magento templates

I have posted on this forum as well as the "deco" forum for best practices for updating magento templates…there has been no response…

I have opened a ticket almost two weeks ago requesting best procedures and practices for updating magento and template to new version 1.7.02 from 1.6.2, but there is no response.

3 answers

Profile photo of JA Developer 0.00 $tone August 28, 2012
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Hello Michael,

I am so sorry for the late reply on the ticket ID# ITT-907-63577 as somehow it was moved to spam folder ๐Ÿ™

Our incharge person has checked and already replied you via ticket # ITT-907-63577.

Kindly log into our ticket system http://support.joomlart.com/ to get the answer there.

Regards,

#1
Profile photo of JA Developer 0.00 $tone August 30, 2012
Public

My questions and post on Magneto Theme are also not being answered. I have only 3 days left to see my purchased template works fine or not.

Please log into our ticket system at http://support.joomlart.com/ to get our support staff is being serious followed up with your questions raised at ticket ID# DQB-277-36223

Regards,

#3

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