Hi there,
I know this isn’t really a template problem but if anyone could help me I’d be really grateful! I’m used to Joomla but new to Magento and I’ve tried to make my Magento site live and it hasn’t moved over properly and I can’t work out what I’m doing wrong. I thought I’d done everything I needed to (having read a tutorial and it looked pretty much the same as moving a Joomla site). If anyone can see what I’ve done wrong and could help I’d be really grateful. The site is http://www.littlepiratesandprincesses.com (it’s being built on http://www.moonlitfreedom.com/piratesprincesses/ < that’s what it should look like)
Thanks so much in advance!
Emma
9 answers
Hi there,
How did you install this magento site? The first thing I think you can do is check the permission of files/folders of this site, if you have permission to change the same. If not you can ask your hosting provider to check for you.
Hi,
Thanks for your reply. I copied the folders over etc… I followed a tutorial. I have permission to change them but which would I change and what would I change them to? Did you have a look at the way the site is displaying? http://www.littlepiratesandprincesses.com
Thanks again,
Emma
Hi Emma,
You can copy this magento-cleanup.php file to your root folder which contains files/folders of your current site like: app, downloader, errors, include, …. Then run with http://www.yoursite/magento-cleanup.php
It will changes permission of files to 644 and folder to 755.
Also check secure and unsecure url in Backend > Configuration > Web http://easycaptures.com/fs/uploaded/620/6785011539.png. If files/folders of your site located in sub root folder, make sure that you also change url in these part to exact one such as: you locate them in sub-folder name ‘magento’, you should change to: http://www.yoursite.com/magento/ for Base URL
Regards.
Thanks for that, but unfortunately I tried it and it didn’t make any difference. I can’t understand it. It’s like the site isn’t reading any of the CSS… the content is sort of there but there’s no style to any of it (but everything is in the folders that should be) and the database has the right username/password etc. I’ve actually put up an index.html so there’s a holding page for now but even that isn’t showing up… just the broken website is showing.
PM me admin url, admin account and FTP account, I shall try to check for you.
Thanks a lot, I’ll PM you now 
Hi again,
I also cannot loginto the backend of your site, you can go to database of this site, find out table named: core_config_data. Then check these 2 rows:
web/secure/base_url
web/unsecure/base_url
whether their value are correct or not
Sorry, just seen this. Yeah both of those are correct, I changed them like I was supposed to. I really don’t know what to do. Do you know of anywhere I can ask for help with this?
Thanks
Hi moonlitfreedom,
You can post a thread on magento forum, community will give you some advice on this
