order step is not complete due to salesBestSeller

My all steps are completed except order, as you can see http://prntscr.com/jih1mr
When I do delta migration it gives me this error in console. http://prntscr.com/jih1mr
I think its because order step is not completed and you tool is trying to complete the it when I press delta migration
 

27 answers

Profile photo of Mall Staff 184060.00 $tone May 16, 2018
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Hi there,

When I do delta migration it gives me this error in console. http://prntscr.com/jih1mr

Let’s provide me details of issue in the log of our tool in the file at path: pub/ub-tool/protected/runtime/ub_data_migration.log
I will help to check further and get back you soon.
Regards,
Mall.

#1
Profile photo of Mall Staff 184060.00 $tone May 16, 2018
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Hi there,

cehck https://drive.google.com/file/d/1ZF5t0i013q4-D8fA7aogoXbcjFsK7QvN/view?usp=sharing

You could see at your end. There is not error in the log of our tool. Everything is fine. So, let’s continue with data migration in the step #7 of our tool by run CLI command:
php -f bin/ubdatamigration run --step=7
And tell me know how it goes.
Regards,
Mall.

#4
Profile photo of Mall Staff 184060.00 $tone May 16, 2018
Public

Hi there,

How can I skip this sales bestseller data?

You could reset the step #7 and resetting this step to uncheck the sales bestseller data as in this screenshots: https://prnt.sc/jiokda

do we need to complete all steps to run delta migration?

Please follow full steps as indicated in the guide of our tool in Readme.html
Regards,
Mall.

#7
Profile photo of rufflebutts 1660.00 $tone May 17, 2018
Public

Hello Support,
Need one quick help.
1)I have set up data migration in website m2.ruffledata.com (https://prnt.sc/jix84p) its completed
2)I copied database associated with  m2.ruffledata.com with a new site m2ruffle.com
3)under m2ruffle.com I have installed the ubertheme extension https://prnt.sc/jix8o1
 
Now I want to have https://prnt.sc/jix84p in my new site m2ruffle.com so I can run delta migration.
please help.
 
Note: source database is same for both the domain.

#8
Profile photo of ubdev Staff 98310.00 $tone May 17, 2018
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Hi there, 
As you did not follow a regular migration workflow as per our Readme.html instruction, we’d like to clarify further before getting back to you in details. 

1)I have set up data migration in website m2.ruffledata.com (https://prnt.sc/jix84p) its completed

We wonder if you still keep this instance in place? We need to check the configuration you had in this instance.

2)I copied database associated with  m2.ruffledata.com with a new site m2ruffle.com

Please help to explain in details how did you copy the database? 
At present, the delta migration is not possible with all 3 steps you proceeded. 
Once knowing the two points above, we will check and get back to you then. 
Regards,
Ubertheme team

#9
Profile photo of rufflebutts 1660.00 $tone May 17, 2018
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We wonder if you still keep this instance in place? We need to check the configuration you had in this instance. =>yes it is there, please let me  know which details you need to check configuration.
 
Please help to explain in details how did you copy the database? =>server support copied this whole database 
 
At present, the delta migration is not possible with all 3 steps you proceeded. =>if we set up https://prnt.sc/jix84p under new site m2ruffle.com then it will be possible?
waiting for your reply.can you please add me on skype chat please?
 
 

#10
Profile photo of Mall Staff 184060.00 $tone May 17, 2018
Public

Hi there,

=>server support copied this whole database 

So, after copying migrated database from your old M2 instance, did you also copy full associated M2 source files?

)under m2ruffle.com I have installed the ubertheme extension https://prnt.sc/jix8o1

Did you re-upload source code of our tool to new instance and then re-install from the ground up? Or did you just copy our migration tool source code from your old instance?

Also, please provide me credentials of your new instance:

  • Your M2 back-end url
  • Admin and SSH credentials
  • Let me know the path to the web root folder of your Magento 2

I will help to check further and reply in more details then. 
PS. For your information, we provide support via this forum helpdesk only. 

Regards,
Mall.

#11
Profile photo of rufflebutts 1660.00 $tone May 17, 2018
Public

Hello,
Thanks for the help, I successfully connect it on new https://www.m2ruffle.com
https://prnt.sc/jj4vp3
Then I added one category in source database and run php bin/ubdatamigration run --step=4 in ssh, but that category is not added.
can you please help

#14
Profile photo of Mall Staff 184060.00 $tone May 17, 2018
Public

Hi there,

Then I added one category in source database and run php bin/ubdatamigration run --step=4 in ssh, but that category is not added.

Did you create parent or child category? Did you resetting in the step #4 of our tool after created a new category in M1’s datbase?
Let’s try run with update mode:
php -f bin/ubdatamigration run --step=4 --mode=update
And tell me know how it goes.
Regards,
Mall.

#15
Profile photo of rufflebutts 1660.00 $tone May 21, 2018
Public

Thanks,
I tried https://prnt.sc/jki9cd but still do not work, I don’t get the new category www.m2ruffle.com
also I have whitelist your given ip from securi.
please check asap

#25

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