Password not correct

Hi there.

It always shows password not correct.

That is strange. Are you sure you have tested with correct username and password?
Let’s re-correct your customer credentials once more. If the issue still persists, let’s provide me information about your working as followings: (please post your information in private reply)
+ Admin credentials and back-end url of your Magento2 instance
+ SSH credentials and web root path to your Magento2 folder
+ A customer credentials with the issue as you mentioned. And the front-end url of your Magento1 site to make sure your customer credentials is truth.
+ phpMyadmin credentials of the Magento1 vs Magento2 databases
I will help to check further and reply you more later.
Regards,
Mall.
 

Hi there,

it is now solved by restart migration and choosing merge…

Yes, let’s contact me if you need further assistance.
Regards,
Mall.