Problem with Manage Menu Items of Menu display

When we view the Manage Menu Items of Menu display the menu options are showing as just text and not with the graphics etc, they are under the Back To Menu Groups option.
Due to this we can not move the menus around the screen and some functionality is lost.

  1. This is on Magento 2 - Ver.1.1.6

7 answers

Profile photo of Ziven Staff 87450.00 $tone August 2, 2019
Public

Hi There,

When we view the Manage Menu Items of Menu display the menu options are showing as just text and not with the graphics etc, they are under the Back To Menu Groups option.
Due to this we can not move the menus around the screen and some functionality is lost.

It seems your deployment has not been successful. Could you try to deploy once again? If the issue still persists, please provide me the following info, I will check further and help you out: 

  • URL and admin credentials of your M2 instance
  • SSH credentials of your M2 instance
  • Let me know the path to your M2 folder

PS. Make sure you mark your reply private or simply switch this ticket to private mode, then it’s safe to share your site info here. Only you and our technical can access. 

Best Regards,
Ziven.

#1
Profile photo of ubdev Staff 44240.00 $tone August 3, 2019
Public

Hi there, 
Yes, please ask your web developers to re-deploy static view files as per Mall’s suggestion. 
If you still run across any issue, please get back to us here. 
PS. Since our team is off in the weekend, our apology for certain delay in response if you reach out to us during this time.
Regards,
Ubertheme team
 

#5
Profile photo of ubdev Staff 44240.00 $tone August 15, 2019
Public

Hi there, 
Glad that it helps. Please move forward with the configuration. If you have any additional question, please get back to us here. 
Regards,
Ubertheme team

#7

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