Hello,
Hello we’ve bought the “UB Data Migration Pro” like 3 months ago. Yesterday we’ve found out that a bug in our Magento shop (can’t place order) most likely is caused by the “UB Data Migration Pro”:
Now we want to start over with migration and try it again with the latest version of “UB Data Migration Pro”, but yesterday our “Download and support periode” expired. Could you please provide with the latest version of “UB Data Migration Pro”.
Thanks.
1 answer
Hi there,
Regarding the issue:
Yesterday we’ve found out that a bug in our Magento shop (can’t place order) most likely is caused by the “UB Data Migration Pro”:
To solve that issue, for each migrated Store Views, please open and re-save each one via your back-end. The issue should be solved then.
Regarding the subscription duration, it relates to both download and technical support access. Normally most of our users’ migration projects take less than 2 months though.
Regards,
Mall.