I am trying to create a csv template for product imports. It works apart from the media images.
The product display gives the error:
Fatal error: Call to a member function getFile() on a non-object in /home/cfmsample1co/public_html/app/design/frontend/default/jm_summer/template/catalog/product/view/media.phtml on line 65
I can create the product manually in the back end of the site with no problems.
With the product successfully set up manually I exported a products csv. I then deleted the product from the site and imported it again using the exported csv. Still the same problem.
I have placed the required images in the media/import folder. After the import they have been copied to the correct media folder
7 answers
You can PM me admin and ftp credentials of your site, I will check & resolve the issue in the screenshot: http://cfmsample1.co.uk/catalog/product/view/id/3599/ for you.
Thanks
I just sent you the details
Wayne
I have created a backup & edited the template file at: /app/design/frontend/default/jm_summer/template/catalog/product/view/media.phtml
The issue of your website was resolved.
Have a look & let me know if you have further questions.
Hello,
Thanks for that. However it isn’t completely resolved. Only one image is showing. There should be 3.
I tried a fresh import:
I deleted the product from the admin area.
I also deleted the images from the media/catalog/product/r/e folder
Then I reimported the product.
It still appears with only one image.
When I check the media/catalog/product/r/e folder the three images have been successfully created in there again but they don’t appear on the front end.
Also when I look at the product in the admin area there are no images.
Could you have a look at that please?
Many thanks for your help
Wayne
Seem you have wrong import/export of the products. Please read more about how to export/import the products here :
http://www.magentocommerce.com/knowl…product-images
Do it again & let me know if you need more help.
Thanks for the link. Those instructions are for Magento Go.
I already have a functioning Magento Go site and a csv template that works for that.
Difference I have found in Magento CE is that additional images column is not used. Media gallery/media image is used instead.
That is where I have been struggling.
I have it working now. I discovered I need to include the column
_media_is_disabled
0
This column isn’t present in Magento Go
All working now. I really appreciate your help.
Thank you
Wayne
Glad to be of assistance!
Let me know if you need more help.
