Product multi-select items randomized

Running Data Migration Pro 3.0.5 from Magento 1.6x site to 2.0.x site. The full transfer is done. The attribute sets transfer over for multi-select items but the products don’t retain the correct selected multi-select attribute items. So, if a product in the 1.6 site has a multi-select attribute of “Compatible with” and had selected multiple items like “Apple, Microsoft, Google” the 2.0 site may show nothing selected or it might show “Samsung, HTC” or it might show the correct item. It all seems random.
I’ve tried restarting from scratch, delta migration, etc. Everything else for products SEEMS to be transferring correctly except the multi-select items.

4 answers

Profile photo of Mall Staff 184060.00 $tone February 17, 2017
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Hi chris green,
Can you tell me know exactly version of your Magento 1?
Kindly provide me the admin, ssh and phpmyadmin credentials of your databases (M1 vs M2 databases) in your working. 
And tell me know the products’s SKU with the issue as you mentioned.
I will check further and help you out.
Regards,
Mall.

#1
Profile photo of Mall Staff 184060.00 $tone February 17, 2017
Public

Hi chris green,

’ve looked at about 30 products and none of them seem to match up.  Try Panasonic KX-T7420. Note that the manufacturer “Panasonic” is no longer selected. “Compatible With” shows no selection. “Display” has nothing selected, etc. 

That issues come from you have some attribute with custom settings which are not standard with default structure of Magento1 database.
Example with the attribute code `manufacturer`
You can see this in your Magento1’s database: http://i.prntscr.com/705040af24794e43882bac0555a39977.png
And here in the Magento1’s database default with standard settings: http://i.prntscr.com/afc625b272c740ccb9ae9cded69a7f6a.png
To handle for your cases, let’s do steps as below:
Step 1: Reset all steps in our tool.
Step 2: 
-- Download the php file at: https://drive.google.com/file/d/0B4UfTo5yHHTKZG96U2szUE10QXM/view?usp=sharing
and replace it to the file at path: pub/ub-tool/protected/models/UBMigrate.php
-- Download the php file at: https://drive.google.com/file/d/0B4UfTo5yHHTKM25lS3ZqaklQU0E/view?usp=sharing
and replace it to the php file at path: pub/ub-tool/protected/controllers/Step3Controller.php
-- Download the php file at: https://drive.google.com/file/d/0B4UfTo5yHHTKR0FlX2E0ZWhaN1k/view?usp=sharing
and replace it by the file at path: pub/ub-tool/protected/controllers/Step5Controller.php
Step 3: Follow full steps in the readme.txt to re-start data migration with all steps of our tool.
And tell me know how it goes.
Regards,
Mall.
 
 
 

#4

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