Product Page Image Carousel and Enlarge Error

Hi, 
 
For some reason the product images carousel in the product page, and the enlarge image on hover isn’t working correctly when we have 2 configurable attributes in a product.
 
http://92.222.85.39/index.php/leather/leather-gym-shorts.html
 
Can you take a look and tell us what is happening, on Inspection under chrome it looks like it could be a javascript error.
 
Thanks

6 answers

Profile photo of Mall Staff 184060.00 $tone April 27, 2016
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Hi Antony Morrow
I need a closer look to detect the root of issues as you said. Let’s provide me the admin and FTP credentials of your site in a private reply.
Regards,
Mall.

#1
Profile photo of Antony Morrow 240.00 $tone April 27, 2016
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Also when you go to a category, and have items in the cart, when you click the load more button on the bottom of the page, it also for some reason adds the cart products to the bottom of your page ?
If you go to http://92.222.85.39/index.php/apparel.html add one item to the cart, then go back to http://92.222.85.39/index.php/apparel.html and click on load more you should be able to recreate it
[IMG]http://i66.tinypic.com/alkm0g.jpg[/IMG]
 

#3
Profile photo of Mall Staff 184060.00 $tone April 28, 2016
Public

Hi Antony Morrow,

For some reason the product images carousel in the product page, and the enlarge image on hover isn’t working correctly when we have 2 configurable attributes in a product.

That because you have enabled ‘Configurable Swatches’ feature with attributes not exists in product you viewing. See this: http://i.imgur.com/V7nTOsV.png
I have disabled this and it working fine: http://92.222.85.39/index.php/leather/leather-gym-shorts.html
Seem you have make any custom code of our theme?

[IMG]http://i66.tinypic.com/alkm0g.jpg[/IMG]

I need more time to check check further this case and reply you ASAP.
Best Regards,
Mall.
 

#4
Profile photo of Mall Staff 184060.00 $tone April 28, 2016
Public

Hi Antony Morrow,

If you go to http://92.222.85.39/index.php/apparel.html add one item to the cart, then go back to http://92.222.85.39/index.php/apparel.html and click on load more you should be able to recreate it
[IMG]http://i66.tinypic.com/alkm0g.jpg[/IMG]

To solve that issue, let’s open the template file at path: /app/design/frontend/ubertheme/kids/template/ubertheme/ubajaxload/head.phtml
and find to code line (line 36):

itemSelector:"li.item",

and replace it by code:

itemSelector:".category-products li.item",

For your case, i have created a backup file and edited for your site and the issue was solved.
Please have a look and contact me if you need further helps.
Regards,
Mall.
 

#6

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