Hi guys,
We have just enabled product reviews on our website but the product review form doesn’t load/work when you press “Be the first to review this product.”
Cheers
Dan
9 answers
Hi Dan,
I need a closer look to detect the root of issue, please PM me url, admin and ftp credentials of your site.
Best Regards,
Ziven.
Hi Dan,
I have checked, and it seems you are customized in the theme that why it does not show up. Maybe you installed some extension and its conflict with the theme. I check via demo still working fine. http://sporty.demo.ubertheme.com/nulla-bibendum.html, Please download the theme again and compare it. If you can’t do please hired someone freelancer. They will help you.
Hope you understand about limit support.
Best Regards,
Ziven.
Hi Dan,
I’m tried to see more details again but it seems you changed the password admin. Please let me know again.
Best Regards,
Ziven.
Hi Ziven,
It should work now using same details.
Thanks,
Dan
Hi Dan,
Because you customized the file: app / design / frontend / default / jm_sporty / template / catalog / product / view.phtml
that why it not show fine. Also you commented the code in the review.
For now, it working normally please take careful in next time with this customized from a client we will do not support you will need to be hired the freelancer in the next time.
Also i fixed it and changed the file: app / design / frontend / default / jm_sporty / template / catalog / product / view.phtml
Please let me know if you need help further,
Best Regards,
Ziven.
Hi Ziven,
That is brilliant! Thank you very much for that!
The only other real issue we have is the mobile site, especially the homepage and the megamenu. There are huge gaps between sections of the megamenu on mobile.
Thanks,
Dan
Hi Dan,
It fixed and i changed the file: skin / frontend / default / jm_sporty / css / custom.css
Please let me know if you need help further.
Best Regards,
Ziven.
