In Content / Theme configuration / Settings we try to edit the Product View. In the browser nothing is visible afterwards + we receive in system.log next errors. (Magento install is updated to: 2.1.8)
What is your idea/opinion about the error + possible solution.
[2017-09-11 08:58:38] main.INFO: Cache file with merged layout: LAYOUT_frontend_STORE1_464f7cbd6294e40256ecc52fd4711dd60 and handles default, cms_noroute_index, cms_page_view, cms_noroute_index_id_no-route: Please correct the XML data and try again. [] []
[2017-09-11 08:58:38] main.INFO: Cache file with merged layout: LAYOUT_frontend_STORE1_4c6690f29cb80c2b881a7311e8632bc3e and handles 2columns-right: Please correct the XML data and try again. [] []
[2017-09-11 08:58:38] main.INFO: Broken reference: the ‘minicart’ tries to reorder itself towards ‘top.settings’, but their parents are different: ‘header.panel’ and ” respectively. [] []
[2017-09-11 08:58:39] main.INFO: Cache file with merged layout: LAYOUT_frontend_STORE1_46f1b068ec7ccf4878f9284dd1137afd1 and handles catalog_product_prices: Please correct the XML data and try again. [] []
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kurtz ⋅1480.00 $tone September 11, 2017
via Content / Ubertheme Helper / Theme configuration / Ubertheme bookshop settings / Pages and after reading menu-entrance Product view the error sent before in system log is executed.Afterwards we generated static content again: the error is still thereWe think that a command line 'deploy' or 'redeploy' is necessary. If yes what is the exact command. login details are in your support email.
kurtz ⋅1480.00 $tone
September 11, 2017
7 answers
Hi There,
I am sorry for not getting your points. It would be awesome if you can possibly include URL of your site and a screenshot with detailed explanation. I am happy to help you out.
Best Regards.
Ziven.
hi Ziven, we updated the Ubertheme extensions to the matching Magento 2.1.8 version and the Product view error is still here. Difference is that error now is also viewable in the browser:
1 exception(s):
Exception #0 (ReflectionException): Class Ubertheme\UbThemeHelper\Model\Config\Source\GalleryEffect does not exist
best regards, Kurtz
Hi There,
Please PM me your site’s url, admin and ftp, SSH credentials, I’ll detect the root of issue for troubleshooting.
Best Regards,
Ziven.
hi, it is in your support mail now. regards, kurtz
Hi There,
I fixed. I just uploaded the new version UbThemeHelp and it resolved now.
Please let me know if you need help further.
Best Regards,
Ziven.
hi Ziven, thank you for fixing it. I have other questions regarding extension-updates and configurations, but put it forward in another question. regards, Kurtz
Hi there,
Yes, we will follow up further when you submit additional question. We have your ticket closed for now.
PS. Our team is off in the weekend, our apology for certain delay in case you reach us during this time.
Regards,
Ubertheme team
