Products not showing

Ran migration successfully however the products are not showing on the frontend.
The products are on the backend and enabled and in the correct categorys with the correct pictures however they dont show up on the front end please help.

6 answers

Profile photo of Mall Staff 178940.00 $tone July 20, 2018
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Hi there,
To see migrated categories and products you must assign the migrated root category for current default store of the default website in stores management in your M2 instance.
And reindex your data after your changes.
Regards,
Mall.

#1
Profile photo of ubdev Staff 92240.00 $tone July 20, 2018
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Hi there, 
We’re terribly sorry for our delay in responding to you. 
As we have 4 days off till this Sunday for a local festival event, please give us a bit more time to follow up your case. We will try to get back to you as soon as possible within this week though. 
Thanks for your patience and support.
Sincerely,
Ubertheme team 

#3
Profile photo of Mall Staff 178940.00 $tone July 21, 2018
Public

Hi there,

Please can you take a look?
I have tried to reindex the data multipul times

Does your products was out of stock? Please note that, the out of stock products will be not show in front-end as default setting of M2.
If you still need further help, let provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to Magento2 folder
Regards,
Mall.

#4
Profile photo of Mall Staff 178940.00 $tone July 30, 2018
Public

Hi there,

Products not showing

I have checked your instance and see you have set the default website as ‘Main Website’ and the default store as ‘VAN-X’ (the store which has the group_id = 1)
However, you set the root category of the default store (group_id = 1) is ‘Default Category’:
http://i.prntscr.com/Su7RUKp_SrqnRZ_lCCsmkQ.png
As you could see, it is not migrated root category.

Therefore, in order to show the migrated root category and associated products in the front-end, you must set the migrated root category for the default Store of the default website. And once done, you need to reindex the data and clean the magento cache.

Regards,
Mall.

#6

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