RegionId/State field goes empty after migration

Hello Support,
 
When a customer visit in the dashboard then billing address and shipping address shows perfect but when a customer going to edit his address then state field goes empty and shows as required after migration same as in the admin while you visit the customer address in the admin.
In that case when a customer is going to place and order then not able to place order due to state field required in address, and when customer edit his address then able to place order.
Kindly help us to fix this issue.
Thanks,
 

5 answers

Profile photo of ubdev Staff 71680.00 $tone September 28, 2020
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Hi there,
We’ve just sent over an email regarding your expired subscription. Kindly check and follow up with us there.
Regards,
Ubertheme team

#1
Profile photo of DI Infotech -20.00 $tone September 28, 2020
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Hi Support,
 
I have migrated earlier and after migration I have checked everything but forgot to check old customer address (while edit the address) right now I have checked then came to know about this issue.
 
Thanks,
 

#2
Profile photo of ubdev Staff 71680.00 $tone September 28, 2020
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Hi there, 
Since our technical support requires an active subscription, the renewal is needed under your case. The renewal is applied to all users at Ubertheme, so we hope you understand this additional step. 
Regards,
Ubertheme team

#3
Profile photo of ubdev Staff 71680.00 $tone October 10, 2020
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Hi there,
We’ve just forwarded the email regarding the renewal to your email mohd.shakeel@diinfotech.com. Kindly check. 
PS. Since our team is off at the weekend, our apology for a certain delay in response during this time. 
Regards,
Ubertheme team

#5

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