Reviews are not assigned to customer

In review_detail table all the reviews have null value.
 
From 1.9.0.1 to 2.1.7
 

 

8 answers

Profile photo of Mall Staff 112780.00 $tone July 19, 2017
Public

Hi there,
Yes, i have re-check further and see that is a issue of our tool during migrate review data in the step #8. To solve that issue, kindly do following steps:
Step 1: Download the php file at HERE
Step 2: Upload downloaded file to the file at path: pub/ub-tool/protected/controllers/Step8Controller.php
Step 3: Once done, kindly re-set data migration in the step #8 with cli command: php -f bin/ubdatamigration reset --step=8
And then, restart data migration in the step #8. And tell me know how it goes.
Regards,
Mall.

#
Profile photo of Mall Staff 112780.00 $tone July 18, 2017
Public

Hi there,
Kindly provide me the admin credentials, ssh credentials, web root path of your Magento2 and PHPMyAdmin credentials of your databases (Magento1 vs Magento2 databases). I will check further your instance and reply you more about the issue you mentioned later.
Regards,
Mall.

#1
Profile photo of Mall Staff 112780.00 $tone July 19, 2017
Public

Hi there,

In review_detail table all the reviews have null value.

Let’s provide me more details (some screenshots…) about that. How about it from your Magento1 database? How about it in your Magento2 database after migrated with our tool?
Regards,
Mall.

#4
Profile photo of Sergio B 340.00 $tone July 19, 2017
Public

I will put just 1 example, all the rest are with the same problem.

 
Magento 1: review_detail record example


 
 
Magento 2: ub_migrate_map_step_8_review record example


 
 
Magento 2: ub_migrate_map_step_8_review_summary record example


 
 
Magento 2: review_detail record example


 
 
Magento 2: ub_migrate_map_step_6 record example


 
 
 
Should I provide you any more table example ?

#5
Profile photo of Mall Staff 112780.00 $tone August 1, 2017
Public

Hi there,

Do I update table using an sql or do you have another solution?

No, please do followings steps:
Step 1: Download the php file at HERE
Step 2: Upload replace downloaded file to the file at path: pub/ub-tool/protected/controllers/Step8Controller.php
Step 3: Once done, kindly reset and restart data migration in the step #8
And tell me know how it goes.
Regards,
Mall.

#7

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