I have Magento CE 1.8.1
I have configurable products with Colors an Size.
In the product details page I have the attributes in this order.
Now the issue…
As a customer, if I click the Size dropdown first, nothing happens. The Size dropdown does not display the list. Nothing drops down. In other words, the Size dropdown is locked.
As a customer, if I click the Color dropdown first and select a color. Then the Size dropdown gets unlocked and I can use it.
I have seen some other Magento forums where users have this issue.
When I tested this on the Live Demo for MegaMall here I don’t see this issue.
Try on this produt
Any suggestion will be appreciated.
It’s default behavior of magento that you must select the color then the ‘size’ will be active.
Thanks for the reply.
However, in the demo here it does not behave like that.
I can start selecting any attribute. I don’t need to select Color first.
Also, if this is the default behavior of Magento, I wonder why.
Do you know of a reason Magento did this?
In our demo, they are not attributes. This is simple product with custom options.
Thanks Lee Seoki.
I wonder why Magento has it that way.
I also noticed another issue.
This is only in IE browsers with the configurable products.
If I select a color and then select a size.
Then if I change my mind about the size and wish to select another size from the drop down, I am stuck.
The Size dropdown is stuck.
I have to click outside somewhere and then only I can select the Size drop down again.
I think that is very reasonable. For example, when selecting a shirt, first you often choose color and then the salesperson will tell you they have size for this color.
With IE, please re-check. I can’t see that error.
I have tried it on two different IE’s.
One was IE 11.
After selecting the size, I cannot change my mind immediately and choose another size.
I have to click outside the Size box and then click the Size dropdown again.
What IE did you see it work on Lee?
Thanks again for your response.