help me…
social share on my website does not appear on product details
what’s the solution?
thankyou
9 answers
Hi toni haryanto,
I need to have a closer look to debug the root issues please provide me the Admin & FTP credential of your site
Thank you
Mall
I have sent pm to you, thankyou
Hi toni haryanto,
I have login with sucuri login you are provided in PM: http://awesomescreenshot.com/05b4bqkf9c
But i still can not access your site, i get warning as screenshot http://awesomescreenshot.com/0894bqls3f
Can you show me step of how to access to your site?
Also, you can see the Social Share Block still working fine in our theme at http://megamall.demo.ubertheme.com/main-product.html
Kindly follow the guide of Jm Megamall theme at http://www.ubertheme.com/magento-themes/megamall/
I’ve whitelist your ip, please log back
http://awesomescreenshot.com/0384br2956
I’ve been following ways like http://www.ubertheme.com/magento-themes/megamall/, but it seems there is a problem
http://awesomescreenshot.com/0b04brpt06 view my website
Hi toni haryanto,
I see you configured content of Static Block with identifier = ‘addshare’ inproperty in back-end of your site.
I have updated it for you as you see at http://awesomescreenshot.com/0b74bzbe31
The Social share block was show in product detail page in your site http://www.waroenglaris.com/basket-full-of-easter#.VNF4oC5JjIV
Have a look & let’s me know how it goes.
Mall
thanks mall, my problem is resolved. but new problems arise
http://awesomescreenshot.com/0cc4c5gdee
there is one problem again mall
please see http://i.imgur.com/hKNMXDo.png
Hi toni haryanto,
Seems that you have wrong configuration in back-end of your site.
You can follow guide of Jm megamall theme at http://www.ubertheme.com/magento-themes/megamall/ and find how to re-config this Block.
This is a CSS issue, i will report this to the team & we will tell you how to solve this issue.
Regards,
Mall