Tax class did not transfer.

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amarkus asked June 28, 2016

Hi,

Some of our goods are taxable and some are not. We just noticed that all products migrated over as non-taxable. Too many products to change manually. Also we added pictures and changed things on the new sites products already so can’t afford to lose that data.

Thanks
Anthony

UB Data Migration Pro

5 answers

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Mall ⋅ Staff ⋅184060.00 $tone June 29, 2016

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Hi amarkus,
You have to finish the data migration in step 6 to migrate the tax classes.
Please have a look and let me know if you need further assistance!
Regards,
Mall.

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amarkus ⋅270.00 $tone June 29, 2016

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Hi Mall,

All steps have been completed. The problem is with actual products being taxable or not. Ones that were taxable did not carry over taxable, they came over with no tax setting. See tax column on screenshot. Seems like our non-taxable did carryover as non-taxable. We have both taxable and non-taxable products.
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Thanks
Anthony

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amarkus ⋅270.00 $tone July 1, 2016

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Hi Mall,
I am still waiting for an answer and solution. We cannot go live until this is rectified. We need product tax status brought over. The products that were taxable on our last site are left blank on our new site and are not charging tax. Items that were not taxable on our old site are correct. See screenshots in above post.
Thanks
Anthony

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Mall ⋅ Staff ⋅184060.00 $tone July 4, 2016

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Hi amarkus,
I need a closer look to detect the root of issues as you said. Let’s provide me the admin and SSH credentials of your Magento 2.
Regards,
Mall.