UB Data Migration Pro step 3 Service Unavailable

the step 1 and step 2 is ok, but step 3 show service unavailable, I have directly 777 permissions on the var and pub directories, tried many times but always show Service Unavailable, where should I check the error log?
 

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Profile photo of ubdev Staff 98030.00 $tone April 24, 2020
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Hi there,
 
We wonder which migration tool version you’re using. We do have an old script on Github which we no longer maintain. We also have another Lite version at Ubertheme, however, it is based on an outdated codebase as well. 
 
Further, we could not keep track of the purchase associated with your profile, please let us know if you have another profile at Ubertheme. We’re sorry for this additional step since our technical support requires an active subscription. 
 
Regards,
Ubertheme team
 

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